Mohamed Hamdy

• Spearheaded the development and implementation of the Finance & Insurance department, fostering strategic
partnerships with major UAE banks and insurance providers
• Designed and implemented comprehensive KPI frameworks and sales strategies, resulting in consistent
achievement of departmental targets
• Conceptualized and executed multiple successful finance campaigns through strategic banking partnerships
across the UAE, led to inceased dealership revenue by 30% in 2023
• Led and mentored sales team to consistently exceed monthly performance goals, optimizing unit target
achievements through data-driven strategies

• Contributed to 107% increase in sales volume
year to date
• Achieved 32% customer retention from 2020 to
2021
• Achieved best F&I sales performance for 2 years
in a row 2020 and
2021
• Obtained renewal business from 60% of existing
clients in 2022
◦ Applied consultative selling and provided effective
deployment of all enterprise-wide resources
necessary, resulted in sales growth of
50% - 65% in 2015
◦ Trained to use TCO (Total Cost of Ownership)
studies and advanced
presentation skills as effective tools to demonstrate
product value
◦ Won Best Performer Award 5 times in the
department for cross-selling F&I products

• Applied consultative selling and provided effective
deployment of all enterprise-wide resources
necessary, resulted in sales growth of
50% - 65% in 2015
• Trained to use TCO (Total Cost of Ownership)
studies and advanced
presentation skills as effective tools to demonstrate
product value
• Won Best Performer Award 5 times in the
department for cross-selling F&I products

Mashreq bank
December 2008-September 2011
Senior Relationship Officer
Job Description:
Dec 2008 - September 2011

Part of the relationship management team that is responsible for driving sales of our banking products within the SME category. My responsibility included identifying businesses, managing databases, expanding existing relations and adding new products.

Attended Training programs
• Introduction to Trade Finance ( Certified)
• Al Salam Awareness ( Shurooq Mashreq Bank)
• Secrets of Superior Service.
• Customer Relationship Management Training (CRM)
• Anti money laundering program & preparing of KYC profiles for customers.
• Advanced Excel
• Appealing customer service (Face to Face and on the other medias)
• Highly effective marketing and Telephone skills
• Teller functions and communication concepts.
• Leading and development program in management
• Mashreq IT Security
• The 7 Habits Of Highly Effective People - Associates
• Mashreq Fraud Awareness
• Customer Relationship Management
• SII Level 1
• Online Quiz - SII

Tramp & Cruise officer
Job Description:
• Hired as an agent for general, bulk cargo, LNG tankers and cruise ships
• Coordinating with all parties in charge of the vessels call.
• Increasing the business income to 120% in less than a year by maintaining the data and correspondents flow.
• Ensure delivery of products. Manage equipment demand, including inventory and logistics.