محمد حامد

1- Creating a management structure and job description.
2- workflow system :
HR - Sales - Records
3- Termination of all licenses.

1- Coordination between the departments and CEO
2- Ensure the dissemination of instructions and information necessary for the company's business and print important documents or confidential.
3- Preparing for and attending meetings - receive calls - Email - scheduling
4- Follow-up monthly reports issued by each department and handled as directed by the President of the Board of Directors.
5- Receive complaints from employees and work to resolve them in cooperation with the competent departments.

Personnel
- Recruitment.
- Filing
- Social insurance
- Handling all termination procedures
- Attendance - Leaves.
- HRIS
Training
- Preparing for training programs
- Training needs
- Training Plan
- Provides training for new and current employees - 8 Programs:

1- Definition of the Hotel .2- Basics of communication .3- Body language
4- Time management. 5- Sexual harassment. 6- Proud of being an Egyptian
7- Methods of answering the phone. 8- Environment

\[5-2011/6-2011\] Create Human Resources Management in D.R/Ibrahim Elfiky International Enterprises Inc .
Topics
• The general goals of the company.
• Methods and policies to achieve these goals.
• Organization chart of the company.
• Description and analysis of work.
• Re-planning of human resources within the company.
• Selection and Hiring.

\[2010/2011\] Ibrahim El Fiky International Enterprises Inc.
1. General Administration
Responsibilities and Duties :
• Assistant to Dr/ Ibrahim El Fiky
• Supervisor to Dr. / Ibrahim El Fiky Scholarship
2. Canadian Arab Foundation for a professional Trainers (Dr / Ibrahim El Fiky)
Responsibilities and Duties :
• Responsible Marketing for training programs.