Microsoft Network Solutions Consultant
InterActive Solution Information Technology
Total years of experience :10 years, 7 Months
Prepare and implement Microsoft Cloud Solutions - office 365( Exchange on line - Lync online - SharePoint online - office online )
Design and execute Mail Migration to Exchange online.
Prepare Servers infrastructure, Backup Solutions, High Availability and security Solutions proposal for Company Customers.
Design and Implement Microsoft infrastructure (Windows Server 2008 & 2012, Exchange Server 2010 & 2013, Symantec Backup Exec 2010 & 2012 and Symantec Endpoint Production).
Administrate Network of Hail Passport (D.C Server 2003 & 2008 - Exchange sever 2007- ISA server 2006 - Archiving server)
➢ Manage Backup progress via Symantec Backup Exec 2010.
➢ Install and manage Help desk tool ( Manage Engine Service Desk)
➢ Manage servers and maintain associated LANs/WANs.
➢ Provides the daily monitoring & support of servers like Exchange, ISA, and Backup Exec.
➢ Network support and troubleshooting (LAN and WAN) and Many types of printers ( HP - SEDCO - FRGO - )
➢ Deliver technical support to employees.
Solve Network problem for TEDATA Client
Promptly deliver first line response via incoming phone calls.
Deliver technical support to companies and customers all over Egypt
Technical troubleshooting will include a variety of issues with DSL connection, Router configuration, E-Mail Accounts, website hosting, and VPN connection.
Provide highest level of customer service to contribute to client satisfaction.
Manage Health Minisitry Network
✓ Nov, 2005 untill Oct, 2006 Tranning for Microsoft sysytem engineer (MCSE) in
SYNERGYcompany (MCIT Scholarship)
Responsibilities: ➢ Administrate Network contain 35 pc and 4 server (Domain controller 2003-SQL server - Application server)
➢ Deliver technical support and act as an administrator for System
Based on Microsoft OS, SQL Databases.
➢ Diagnose hardware and software problems and fixing them.
➢ Provide first line technical support and maintenance.
➢ Install H/W, Software (CIS), Databases (SQL), operating systems
And Systems upgrading.
➢ Manage servers and maintain associated LANs.
➢ Training the employees.
May 2005 Menofia University
• B.Sc degree, Faculty of Electronic Engineering, Menoufia University, with Communication Engineering Dept in 2005. • Graduation Project: Straight Line Dipole Antenna. • Graduation Project Degree: Excellent. Summary Academic Background * Mobile communication Network. * Global System for Mobile Communication (GSM) * Security and Encryption for Mobile Communication. * Optical Communication System. * Digital Communication Systems. * Satellite Communication Systems. * Television Engineering. * Radio Transmission. * Digital Exchanges. * Microwave Systems. * Computer Engineering. * Network planning. * Wave Propagation. * Telephone Network. * Electrical Circuits. * Antenna. Training and Certifications ZTE ( CDMA) Course:
