Mohamed Hassan El-Bana, customer service agent

Mohamed Hassan El-Bana

customer service agent

Vodafone Egypt

Location
Egypt - Cairo
Education
Bachelor's degree, قضايا ادارية / وقانون عام
Experience
12 years, 5 Months

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Work Experience

Total years of experience :12 years, 5 Months

customer service agent at Vodafone Egypt
  • Egypt - Cairo
  • My current job since January 2015

Handle all customer inquires in all fields
phone settings, network, balance dispute, internet troubleshooting, services and more

agent at te-data
  • Egypt - Cairo
  • January 2014 to December 2014

call center agent at sales and info Q
Handle all customer requests complaints and requests never let customer hang up till reach him completely satsiction
sell and reach target for new accounts every month

Call Center agent at Itsal International
  • Egypt - Cairo
  • October 2013 to December 2013

Handle all customer requests complaints and requests never let customer hang up till reach him completely satsiction

محامي at الهيئة القومية لضمان جودة التعليم والاعتماد
  • Egypt - Cairo
  • January 2012 to September 2013

متابعة جميع قضايا الهيئة بالنيابات ومجلس الدوله وكافة المحافظات

Education

Bachelor's degree, قضايا ادارية / وقانون عام
  • at جامعة عين شمس
  • July 2012

Specialties & Skills

لبق في التحدث
Data Entry
Statutory
Internet Explorer
ادخال البيانات

Languages

English
Intermediate
Arabic
Expert

Memberships

نقابة المحامين
  • 500553
  • January 2012

Training and Certifications

Icdl (Training)
Training Institute:
Ain shams universty
Date Attended:
March 2012
Duration:
80 hours

Hobbies

  • القراءه والكتابه والعمل