Coordinator And Help Desk Specialist
AL Ghanim International
Total years of experience :11 years, 4 Months
Prepare and follow up PPM on daily, weekly and monthly basis.
• Contact technicians & Supervisor to manage work and follow up with them.
• Prepare the monthly attendances report.
• Prepare All Work Orders related to the project and calculating the monthly value to be included it in
the monthly invoice subsequently.
• Extended experience in working in a multinational environment.
• Skilled to communicate, delegate, and motivate discipline within the team.
• Assisted the HR dept. in receiving CVs, scheduling interviews, preparing and concluding
attendance and timesheets.
• Good leadership and management skills.
Establishing a structural organizational chart of the contact persons within the concerned staff of
the client and the customer.
• Establishing a and implementing a communication method between the respective contact
persons.
• Receiving maintenance / damages requests from the client.
• Process and follow-up pending requests and closing them in an archiving process.
• Updating the incident log upon according to the action / status of the requests.
• Establishing and concluding the maintenance report (weekly/monthly) and submitting it to the
concerned staff.
• Assisted the HR dept. in receiving CVs, scheduling interviews, preparing and concluding
attendance and timesheets
Duties & Responsibilities
• Working on Maximo system prepare PPM and Service Request
• Prepare and follow up PPM on daily, weekly and monthly basis.
• Contact technicians & Supervisor to manage work and follow up with them.
• Prepare the monthly attendance report.
• Prepare All Work Orders related to the project and calculating the monthly value to be included it in
the monthly invoice subsequently.
• Working with the KPC mechanical engineer in the current 6 sigma project.
• Assisted the HR dept. in receiving CVs, scheduling interviews, preparing and concluding
attendance and timesheets
CV