Senior sales account manager
comsys software solution
Total years of experience :16 years, 5 Months
• Serve as the primary relationship owner for an assigned group of top tier client accounts with responsibility for retention and growth. Ensure clients derive maximum value from our services. Prepare implementation plans and lead client on-boarding; present content strategy and annual plan. Work closely with clients to identify needs including content approval workflows and consult on best practices for solutions and setup.
• Prepare and deliver effective client presentations, including stakeholders at all levels of the organization up to C-Suite. Deliver weekly, monthly and quarterly status and results presentations to internal and external teams. Regularly evaluate quality of content, managing external content creation, editorial and strategy resources. Identify new opportunities from within existing accounts, partnering with the Business Development team to aid in increasing revenue. Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems.
• Prepare campaign insights reporting, including analysis and research
• Manage weekly campaign status documents for review
• Work closely with Finance on billing set up and invoicing
• Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues
• Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting
Establish new accounts by organizing and planning daily work schedule to build on existing or potential sales outlets
Study the type of sales outlet and adjust content of sales presentations
Study potential volume of dealers and focus on sales efforts
Make and submit orders by referring to product literature and price lists
Gather current marketplace information on newly introduced products, delivery schedules, pricing, and merchandising techniques in order to monitor competition
Investigate problems; prepare reports; develop solutions, and make recommendations to management in order to resolve customer complaints
Attend educational workshops; review publications, and be involved in professional societies
Provide historical records by keeping records on customer inquiries and sales
Contribute to team efforts in accomplishing organizational
Sales manager at ACE For life insurance
Responsibilities \[In Brief\]:
❑ Plan, organize, direct and control my sales staff to meet these objectives.
❑ Use these to help my sales people maximize their potential.
❑ At the beginning of each month, counsel with each salesperson to establish realistic sales objectives for the month and action plan.
❑ Establish a sales objective for the department each month and submit it
❑ Achieve forecasted sales by following (and, if necessary, adjusting) your written plan of action.
❑ Monitor each salesperson's daily performance and compare it with that month's objective.
❑ Understand departmental financial data to determine what is happening in your department. Review financial data that affects your department's profit centers.
❑ Coaching sales people.
❑ Meet daily with salesman.
❑ Offer them the coaching, counseling, advice, support, motivation or information they need in order to help them meet their sales objectives.
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(Sales & Distribution Division) from (1-12-2008) to (1-9-2012)
Responsibilities \[In Brief\]: ❑ Identifying prospective clients and conducting sales visits to explore potential business opportunities by identifying their needs.
❑ Proposing and actively promoting solution based on company products and services that would satisfy needs.
❑ Ensuring the clients fulfill all needed documents and medical examinations.
❑ Coordinating with the sales support services to ensure the prompt operations activities in issuance of the policy and claims settlement and providing all needs information for that purpose.
❑ Closely managing and monitoring the progress in sales targets achievements, the quality of the portfolio and the persistency of policies to ensure achieving targets.
❑ Following up on the development of clients needs and maintaining good long terms relation with customers to ensure the maximum clients satisfaction.
❑ Ensuring excellent feed back efficiency to customers queries.
❑ Continuously updating market and competition knowledge to expand market penetration.
❑ Continuously building and developing the network of contacts and sources of leads.
❑ Ensuring continuous self-development to keep up to date with the knowledge needed for effective performance.
❑ Keeping up to date with company standards, policies, procedures and authority limits that affect the implementation of responsibilities.
❑ Presenting periodical activity and statistics report as needed.
❑ Supporting the department in any other task / project as needed.
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- Bachelor Degree Of Commerce, Menofiya University, Egypt. - Specialization: Accounting. - Graduation: May - 2007.