sales manager
export development bank of Egypt
Total des années d'expérience :20 years, 4 Mois
Create marketing strategies to achieve sales targets of a bank.
Implement best practices to meet customers’ needs and requirements.
Initiate campaign strategies for bank products and services.
Initiate customer retention strategies and build new customers.
Lead, direct and mentor sales and marketing teams to achieve hundred percent outcome.
Resolve customer needs.
Understand customer financial needs and objectives.
Recommend appropriate financial product or service to the customer.
Assist and support bank management in delivering customer services.
Prepare sales and marketing statements and reports for the top management of the bank.
Develop, implement and effectively execute on channel sales strategies
• Attract top wholesaling talent to the organization and develop loyalty with them
• Lead the whole sales team members to achieve sales targets
• Develop and refine the wholesaling and business management skills of the sales team
• Establish productive and professional relationships with key personnel in assigned customer
Accounts to improve the quality of the services and increase the customer satisfaction
• Monitor and analyse performance metrics and suggest improvements for the whole team.
• Prepare and achieve monthly, quarterly and annual sales plans, reports and forecasts.
• Perform research and identify new potential customers and new market opportunities
• Manage channel expense budget, with setting up salaries and commissions scheme and
That’s according to the achievements.
• Liaise with Sales Management, Marketing, Product Development and other critical functional
Partners and colleagues on cross opportunities.
• Assist with the training and the recruitment plan and process for the quality of the candidates
With motivation needs
Own all plans and strategies for developing business and achieving the NBE’s sales goals
Assists in the development of the sales plan. Prepares forecasts and KPI reporting for the sales leaders and upper management, for use in organizational planning, financial forecasting, budget setting and strategic planning.
Land and expand: build process and funnel for manual top-down reach out, on boarding, activation, and expansion
Evangelize the product and personally help close largest deals
Work collaboratively across teams - including Risk, Product and Marketing
Establish the inbound lead requirements needed to meet your sales objectives
Provide full visibility into the sales pipeline at every stage of development
Establish and foster partnerships and relationships with key customers both externally and internally
The role is to lead on a large sales team of 60 sales officers and sales representatives, which is about
20% of the overall sales force of the national bank of Egypt. I am accountable for achieving 30% of
the overall credit card target of the bank (80K unsecured card per year).
I am also responsible for resolving customers' complaints and disputes in relation to credit cards. I am
accountable for maintaining and developing relationships with existing customers to increase the
cross sell opportunities as well as to identify and develop opportunities to maximize penetration in key
organizations. I manage the relationship with payroll managers in key companies to ensure continues
growth of sales volumes.
I ensure staff achieve the agreed operational KPIs and KPA standards that include phone calls and
face-to-face visits. I also take part in coach staff by joint visits, train on product and credit policy, up
skill staff on sales objections and presentations.
I also control daily activity i.e. Calls, Appointments, Meetings, References, Cross Sells of all the team
members to achieve targeted sales numbers for the team.
Achievements
Managed the NBE's key sales accounts of 20K employees or more
Secured 12 large contracts of average 1000 credit card with leading Egyptian companies
Awarded NBE Best Sales Manager in 2013/14 & 2014\15
Achieved the highest level of approved cards at NBE - 13000 approved cards in 2014/15
Best Average Productivity Award at NBE - 51 approved cards per month
Won Master Card's Award as Best Sales Manager Q3 of 2014/15
The role is to lead on a large sales team of 60 sales officers and sales representatives, which is about
20% of the overall sales force of the national bank of Egypt. I am accountable for achieving 30% of
the overall credit card target of the bank (80K unsecured card per year).
I am also responsible for resolving customers' complaints and disputes in relation to credit cards. I am
accountable for maintaining and developing relationships with existing customers to increase the
cross sell opportunities as well as to identify and develop opportunities to maximize penetration in key
organizations. I manage the relationship with payroll managers in key companies to ensure continues
growth of sales volumes.
I ensure staff achieve the agreed operational KPIs and KPA standards that include phone calls and
face-to-face visits. I also take part in coach staff by joint visits, train on product and credit policy, up
skill staff on sales objections and presentations.
I also control daily activity i.e. Calls, Appointments, Meetings, References, Cross Sells of all the team
members to achieve targeted sales numbers for the team.
Achievements
Managed the NBE's key sales accounts of 20K employees or more
Secured 12 large contracts of average 1000 credit card with leading Egyptian companies
Awarded NBE Best Sales Manager in 2013/14 & 2014\15
Achieved the highest level of approved cards at NBE - 13000 approved cards in 2014/15
Best Average Productivity Award at NBE - 51 approved cards per month
Won Master Card's Award as Best Sales Manager Q3 of 2014/15
Manage the credit card sales teams and activities in Cairo, reaching the targets and goals set for
my area. Establishing, maintaining and expanding area customer's base.
Setting sales targets for individual reps and team leaders as a whole. Recruiting and training sales
staff. Monitoring team's performance and motivating them to reach targets
Compiling and analyzing sales figures.
Achievements
-Managed the NBE's key sales accounts of 20K employees or more
-Achieved the highest level of approved cards at NBE - 4500 approved cards in 2012/13
-Best Average Productivity Award at NBE - 61 approved cards per month
-Won Master Card's Award as Best Area Manager Q1 of 2012/13
Analyze client files for sales opportunities to maximize business, by providing quality service
and advise to clients on CIB products such as loan applications, deposit products, investment
and mutual fund sales; identify referral opportunities, as appropriate
▪ Develop and build customer relationships with new customers, identified from marketing data,
and identify referral opportunities at CIB
▪ Develop and build internal partner relationships with other CIB departments, supporting
branch operations to meet customer service requirements and resolve issues or concerns
▪ Maintain a high quality of credit in portfolio, ensuring credit decisions and recommendations
are in accordance with sound credit granting principles and are in accordance with CIB
policies and procedures
degree
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