Sales Consultant
Olayan Kimberly Clark
Total years of experience :2 years, 10 Months
Kimberly-Clark professional. Askar, Bahrain 2016-2017
Sales Consultant / Bahrain country
• Acquiring monthly new business deals
• Maintaining existing client relationships
• Ensuring stock availability
• Aligning business plan with current distributors
• Ensuring sales is met with monthly Quotas
• Engaged in corporate presentations to new corporate accounts
• Directly report to Area Managers weekly with day-day activities
• Salesforce.com savvy with daily user input
Developed both corporate level strategy and business level strategies to the company
Identified opportunities within the online marketing services Worked with the company to develop a Mission, vision and values
Took part into creating a project scope that aided in project completion
offered recommendation on business level strategies
Performed a feasibility study and a business plan for expansion into middle eastern countries
Sales And marketing:
Accomplished business development activities by researching and locating market opportunities
Achieved an average of 80 % booking
Conducted Market analysis, identified market segment
Handled front office customer service inquires
Handled online marketing operation ( social media management
Search engine optimization
Online news content
Data entry
Designed hotel booking package
Handled b2b clients
Acquired strong communicational skill with multilingual staff and customers.
Duty manager ( part time shift):
Greet the VIP guests of the hotel. As directed by the Front office Manager, Perform special services for VIP Guest’s.
Assist in VIP’s arrival departure in absence of guest relation officers.
Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour.
Check on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests.
Assist in sending guest messages or faxes.
Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows
Assists in handling room lock problems.
Prepare and check for VIP’s arrival and escorts guests to rooms.
Co-ordinates with all departments concerned in order to maintain Front Office functions properly.
Operates the front office computer system in order to assist front office attendants.
Checks group department, fit and ensure switchboard makes appropriate wake up calls.
Handle guest complaints and other related problems and reports on the Assistant Manager’s log book.
Assists reception, business center, cashier, concierge and bell captain during they are busy.
Answer guests inquires, handle complaints and attend to the needs of the guests.
Approve and sign for allowances, rebates etc., as required by Front Office Cashier.
Authorize charges to be made for late departures and/or compliments on them.
Promote and maintain good public relations.
Motivate and maintain good staff relations.
Maintain and be guided of hotel policy on credit/lost and found hotel guests properties.
Follows up in credit check report, liaise with credit manager.
To responsible for front office operation during the absence of Front Office Manager (HO).
To discuss all matters that needed to follow up with the next shift Reception Manager.
Approve the working schedule for the front office attendants and submits them to front office manager (HO).
Conduct and ensure the neat of appearance of front office attendant as well as correct attitude and behaviour, discuss problems that encountered on this point with front office manager, assistant front office manager and their shift leaders.
Assign and Approve Duty roster for all Front desk staffs.