Mohamed Ikbal Bouragba

Promote and sell hotel membership reward program ISME by Jumeirah to Jumeirah Group clients. Initiate phone sales with potential customers. Deliver extraordinary client service. Develop and maintain professional relationship with existing clients with the objective of renewing memberships. Maintain a professional presentation and create awareness of the loyalty program benefits and uses to UAE residents through the use of the company scripts. Adhere with the brand’s luxury image and etiquette.

Scheduling meetings with existing and potential clients. Preparing quotations according to pricelists and discounts approved by management. Preparing presentations. Obtaining orders. Actualizing marketing strategies. Maintaining business communications with clients. Resolving customer complaints by investigating problems and developing solutions.
Monitor competition by gathering current market information on pricing, products, new products, delivery schedules and reporting to management.

Call center. Receiving applications. New applicant registration. Documentation. Filing. Secretarial assistance.

Day to day secretarial duties and call center. Assisting the Legal and Juridical department. Clerical duties.