Logistics assistant Manager
CMA CGM
Total years of experience :16 years, 6 Months
1- CREATING AND SUPERVISING THE USAGE OF SEVERAL TRANSPORTATION MODES (INLAND TRUCKING AND THIRD PARTY VESSELS) BETWEEN EGYPTIAN PORTS IN ORDER TO ACHIEVE HIGH QUALITY OF CUSTOMER SERVICES FOR IMPORT & EXPORT CLIENTS.
2- ESTABLISHMENT OF PROFESSIONAL SYSTME FOR IMPORT & EXPORT DOCUMENTS HANDLING (DELIVERY ORDER & SHIPPING DECLARATION … ETC.)
3- EXCELLENT RELATIONSHIPS WITH CUSTOMS AUTHORITIES & OTHER RELATED AUTHORITIES IN ALL MARINE AND DRY PORTS, WHICH IS REFLECTING IN SMOOTH WORK STEPS FOR THE BENEFIT OF CMA CGM AND ITS CLIENTS.
4- PROFESSIONAL IN ALL SHIPPING ACTIVITIES SUCH AS:
- VESSELS OPERATIONS (BERTHING, LOADING, DISCHARGING AND BOARDING).
- IMPORT AND EXPORT DOUCMENTS & CUSTOMER SERVIES AND PROCEDURES.
- ALL LOGISTICS ACTIVITIES (INVENTORY CONTROL, INLAND/MARINE TRANSPORTATION, WAREHOUSING AND ORDER PROCESSING).
5- PRECIOUS STUDIES IN TRANSPORTATION & INVENTORY CONTROL & ORDER PROCESSING FIELDS.
6- CONTINUOUS MODIFICATIONS IN ANY REQUIRED PROCEDURES & APPLICATIONS IN ORDER TO IMPROVE WORK PERFORMANCE IN ANY SHIPPING FIELD.
7- UNDERSTAND, INTERPRET AND PROVIDE SPECIFIC INFORMATION REGARDING THE COMPANY’S SERVICES OR POLICIES TO THE CUSTOMERS OVER THE TELEPHONE, BY MAIL, OR BY ELECTROIC MEANS.
8-Liaising between CMA CGM Egypt logistics dept. and intermodal transport
9-Weekly container forecast study with sales team.
10-- Co-ordination between both ( export c/s & sales ) in order to secure the availability of empties required
11-Following up dry ports daily stock with both
12-Checking over monthly Alex Terminal storage emty invoices.
13-Issuing monthly reports concerning dwell time and mty storage for export containers inside terminal for analysis
14-Final random rechecking for export cargo manifest as per available shipping orders
1Understand, interpret, and provide specific information regarding the company's services or policies to the customers over the telephone, by mail, or by electronic means.
2-Collecting the primary shipping declarations from Export Sales of all Egypt offices (ALX, CRO, DMT, SOK, PSD) then Check the primary S.D to create booking (Destination due to right service, Date due to service schedule, Freight calculation & break down, checking for booking No., Full info about shipper - CNEE - NTFY with full Address & Commodity).
3-Preparing booking recap for the loading department to be sent on daily bases to Head office.
4-Follow the picking & stuffing containers in port by following the shipper stuffing & preparing loading lists after collecting all data related to shipments.
5-In order to finalize the S.D. (we must check the final information about THE SHP-CNNE-NTFY, collecting the seal No, collecting the out/back dates, follow up terminals about any changes in containers No. or seals).
6-Submit the finals to Documentation department to generate the B/L, and then manage the vessel by making any adding, amendments & any cancellation. In addition to, follow up the SLots
8-The invoices can be issued using Lara system after calculating Detention & STORAGE for each container 24 hour before the vessel departure. Moreover, After the final check of the final B/L, it must be stamped & signed from authorized manager, before delivering the OB/L to the customer.
9-Once the OBL printed based on checking the loading confirmation, ensure the call closure of the vessel.
10-Handling Phone calls, container trucking check, solving problems with P.O.D, issuing certificates, explaining refund cases, following the update schedules.
11- Follow up all shipments by contacting the operation dept. & trucking.
12-Delivering monthly report on lost, new & gained customers.
13-Handling customers inquires, complains and trouble shooting problems
Trainie in loans dept.
GRADUATED FROM FACULTY OF COMMERCE – ACCOUNTING DEPARTMENT – ALEXANDRIA UNIVERSITY – YEAR 2005 DURING MY YEARS OF STUDYING I STUDIED COUMPANY ACCOUNTING, COST ACCOUNTING, TAXING ACCOUNTING AND AUDITING
Higher school