Administrative Manager
MPH Engineering services QFC LLC
Total years of experience :18 years, 1 Months
• Managed daily office administrative activities for 2 entities and ensured compliance with relevant legislation and regulations of Qatar labor law and Qatar Financial Centre
• Developed and maintained relationships with stakeholders resulting in 35% increase in positive feedback and overall satisfaction with the business services
• Orchestrated onboarding and offboarding functions for +400 consultants and supervised logistics work during project execution including gate passes, lodging, and transportation arrangements
• Ensured seamless office operations, planned company events, recruited, and trained 4 administrative & logistics assistants to deliver high standard customer service and managed overall delivery and performance
• Complied with company quality, Health, safety and Environmental policies and procedures in all areas impacting the business which reduced incidents by 100% during my tenure
• Slashed administrative monthly expenses by 20% through effective procurement management of supply sourcing while ensuring the continuation and enhancement of services
•Ensured 100% compliance with clients' contract requirements and confidentiality of documentation
• Managed daily financial activities and cash revenue totalling upwards of US$ 500K per month, ensuring accuracy and compliance
• Handled complex project from start to end and increased revenue from US$ 400K to US$ 2M over 5-year period
• Supervised the entire payroll and invoicing functions for +800 employees and 4 clients
• Directed monthly Budget Forecast and development for projects totalling over US$ 6 million annually
• Managed the procurement process of office equipment, furniture and consumables in cost-effective way including evaluation, selection, negotiating price and creation of formal contractual agreements resulting in 10% reduction in annual expenses
• Acted as a principal liaison for interdepartmental communications of 3 entities, enhancing business activities with timely and accurate financial reporting
• Handled staff matters including performance management and disciplinary procedures in accordance with HR policies
• Maintained and reconciled monthly reports and prepared invoices for 10 clients
• Prepared payrolls to confirm total hourly totals and final pay numbers for +500 employees
• Monitored budgets, and controlled evolution of revenue and costs
• Forecasted and developed monthly sales quotas for 9 regions, projected expected sales volume and profit for existing and new products
• Collaborated with 20 retail representatives to boost sales by enhancing products presentation
• Led a team of 5 salespeople to reliably meet customer needs and drive revenue