Learning & Development Coordinator
The Ritz-Carlton Hotels
Total years of experience :16 years, 10 Months
Prepare and deliver training programs.
Follow up on management training activities and departmental training.
Track overall training and training results.
Prepare and update training tools.
Coordinate the external training and market training activities in-house.
Prepare training needs analysis.
Research and design new training programs.
Promote Kempinski's core values.
Maintain regular spot check
Perform other related duties as required.
- Prepare and deliver training programs.
- Follow up on management training activities and departmental training.
- Track overall training and training results.
- Prepare and update training tools.
- Coordinate the external training and market training activities in-house.
- Prepare training needs analysis.
- Research and design new training programs.
- Promote Kempinski's core values.
- Perform other related duties as required.
- Provide office support services in order to ensure efficiency and effectiveness within the Office.
- Receive and manage emails, correspondences and faxes.
- Maintain the general filing system and file all correspondence.
- Assist in the planning and preparation of meetings, conferences .
- Make preparations for Board meetings.
- Attending the meetings & take minutes.
- Respond to public inquiries.
- Type confidential documents .
- Assist and provide support and administrative services for the Operation Manager as requested.
- Perform other related duties as required.
Implementing specific training programs tailored specially for the hotel staff in order to improve their communication skills and attitude for the sake of better tourism in Egypt.
- Coordinates activities, information, various confidential issues and various employees' issues.
- Helping in the recruiting process through screening C Vs of the candidates.
- Handling the medical issues of 9000 employees and following up with the medical providers.
- Provides administrative support to the department
- Provides support in translating correspondence and reports related to the department.