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Mohamed Khaled, Recruitment Consultant

Mohamed Khaled

Recruitment Consultant·Tanfeeth-Emirates NBD Bank

United Arab Emirates

Higher diploma, CIPD Level 5 student

Work experience

Total years of experience: 11 years, 10 months

Recruitment Consultant

May 2021 - Present

Tanfeeth-Emirates NBD Bank

Dubai, United Arab Emirates

May 2021 - Present

Provide consultancy services toTanfeeth - Emirates NBD for hiring Locals and expatriates in UAE

Manage full-cycle recruitment for a host of assigned searches.
Source, screen, schedule, conduct interviews, and process all prospective candidates.
conduct screening interviews over the phone.
Actively source candidates for open positions/roles using all possible recruitment methods - web portals, postings, social networks, databases, referrals and contacts.

Company industry:
Banking
Job role:
Banking

HR Freelance Recruiter

September 2019 - April 2021

Self Employed

Dubai, United Arab Emirates

September 2019 - April 2021

Manage full-cycle recruitment for a host of assigned searches.
Source, screen, schedule, conduct interviews, and process all prospective candidates.
conduct screening interviews over the phone.
Actively source candidates for open positions/roles using all possible recruitment methods - web portals, postings, social networks, databases, referrals and contacts.

Company industry:
Recruitment & Employee Placement Agency
Job role:
Human Resources and Recruitment

HR Business Partner

September 2018 - September 2019

Softwrap

Brazil

September 2018 - September 2019

Assist in talent acquisition and recruitment processes
Conduct employee onboarding and help organize training & development initiatives
Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
Promote HR programs to create an efficient and conflict-free workplace
Assist in development and implementation of human resource policies
Undertake tasks around performance management
Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
Organize quarterly and annual employee performance reviews
Maintain employee files and records in electronic and paper form
Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
Ensure compliance with labor regulations

Company industry:
Software Development
Job role:
Human Resources and Recruitment

HR & Recruitment officer - HR Department

December 2015 - January 2017

AIC Company - KSA &UAE

Jeddah, Saudi Arabia

December 2015 - January 2017

Reporting Relationships: Deputy General Manager

Responsible scope: HR& Administration at Steel Factory

Human Resource Responsibilities:
• Provide support and guidance to managers and staff across the full range of HR work and contribute to the successful delivery of AIC Human Resource function through supporting and reflecting the organization’s core values, aims and objectives.
• Manage the recruitment process and life-cycle, including initial assessments, interviews, Job fairs, and offers.
• Creating timesheets and following up on payroll timesheet queries
• Provide advice, assistance, and follow-up on company policies, procedures, and documentation, working conditions, wages, and opportunities for promotion and employee benefits.
Administration Responsibilities:
• Arranging and coordinating travel, transportation, medicals, Employee Activities, Services, accommodation, and all facilities for the factory.
• Handles expenses and billing cycles
• Provides supplies by identifying needs for sweet water, kitchen, Gas, Services; establishing policies, procedures, and work schedules.

Achievements

• Provide employees’ direct service inside the factory for Transfer Money
• Activities trip
• Created Best performance employees' trip Program
• Circle AIC Trust Program
• Decreasing cost of services and hiring count with low cost and high skilled man power.
• Creating Report system connected HR with Admin process

Company industry:
Civil Engineering
Job role:
Human Resources and Recruitment

Senior. Recruitment Specialist

November 2014 - November 2015

Arabian Food Industries ( DOMTY) Egypt

Cairo, Egypt

November 2014 - November 2015

Reporting Relationships: Human Resource Manager

Responsible scope: Recruitment& HR at FMCG Factory

Human Resource Responsibilities:

*Implements Recruitment and Selection programs, plans, policies and
procedures.
*Carries out recruitment functions as developing sources of qualified
applicants, screening applicants, scheduling and conducting screening
interviews and administering tests.
*Coordinates internal job posting and bidding program.
*Maintains contacts with educational institutions, placement firms, and
other sources of applicants.
*Prepares and analyzes statistical reports to monitor applicant flow,
selection and turnover analysis.
*Interviewing Leavers to analyze the reasons for enhancing our future
opportunities.
* Participate in identifying future opportunities for potential source of recruitment.
* All other Tasks that assign by Manager.

Achievements

• Were promoted after only 6 months in the role of S. Recruitment specialist.
• Published 2 Recruitment Advertisement for free on Egyptian TV for Domty.
• Achieved Requested hiring count with remaining Balance .

Company industry:
FMCG
Job role:
Human Resources and Recruitment

HR Generalist

May 2014 - November 2014

Ragab sons company

Egypt

May 2014 - November 2014

•Design and conduct new employee orientations.
-Maintain Complete and up to date archive of personnel records like their salaries, performance, leaves, etc.
•Plan, Organize, direct, control or coordinate the personnel, Training or labor relation activities of an Organization.
•Update Company Organization chart with the new joiners, leavers and transfers.
•Provide advice, assistance, and follow-up on company policies, procedures, and documentation.
•Define the weakness points of the employees and starting a training plan to work on it.
•Managing employee disputes and conducting exit interviews of the employees.
•Provide on-the-job training to new employees.
•Prepare monthly report summarizing all the transactions happened during the month.
•Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
•Assist in developing and implementing HR programs and practices consistent with HR strategy and assess their effectiveness.
•Administer salary increases, promotions, transfer, payroll processing, and other benefits to ensure correctness, timely processing and compliance with applicable laws & policies/ procedures

Compensation & Benefits:
• Conduct Salary modifications & implement benefits program
• Receive work papers from the new hires and sign the work contract with them.
• .Responsible for opening bank accounts for new employees.
• Prepare monthly payroll and assure its transfer to employees' personal bank accounts.
• perform personal duties ( form 1, 6, 2 / Leaves Balance / attendance Records )

Achievements
• Built new organizing system for HR service process
• Developed new system for deduction on employee’s
• Achieved competitive environment between employee’s
• Promoted new vacancies for internal hiring process

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Assistant Team leader

June 2013 - May 2014

DU company

Cairo, Egypt

June 2013 - May 2014

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Agent customer care

November 2012 - March 2013

Mobinil

Cairo, Egypt

November 2012 - March 2013

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

CIPD

November 2021

November 2021

Higher diploma, CIPD Level 5 student

United Kingdom

faculty of commerce at Cairo University

September 2012

September 2012

Bachelor's degree, Accounting

Egypt

Saint Catherine School

November 2008

November 2008

High school or equivalent, Arts

Egypt

Skills

Recruitment
Expert
Recruitment
Expert
HR Strategy
Expert
HR Strategy
Expert
Developments
Expert
Developments
Expert
HR Management
Expert
HR Management
Expert
Human Behavior
Expert
Human Behavior
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
LANGUAGES
Expert
LANGUAGES
Expert
Recruting
Expert
Recruting
Expert
Marketing
Expert
Marketing
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
operation
Expert
operation
Expert
outlook
Expert
outlook
Expert
typing
Expert
typing
Expert
office administration
Expert
office administration
Expert
office management
Expert
office management
Expert
mail
Expert
mail
Expert
Recruitment
Expert
Recruitment
Expert
HR Strategy
Expert
HR Strategy
Expert
Developments
Expert
Developments
Expert
HR Management
Expert
HR Management
Expert
Human Behavior
Expert
Human Behavior
Expert

Languages

Arabic

Native Speaker

English

Expert

Portuguese

Expert

Training and Certifications

Training
CIPD Level 5 Student
CIPD
Nov 2020
Gender Equality Training
International Labour Organization
Sep 2015

Hobbies and interests

Music