key account manager sales
Alcon laboratories
Total years of experience :11 years, 1 Months
1-Key Account Manager - Egypt
-Oversaw and managed all key accounts within the Egyptian market, ensuring strong business relationships and exceptional customer service, Developed and executed strategies to drive sales growth and achieve revenue targets for the assigned accounts, Collaborated with internal teams to address customer needs and resolve any issues promptly, maintaining a high level of customer satisfaction.
2-Public Accounts Managing
-Led and coordinated activities related to All public accounts, including MOH hospitals, university hospitals, police hospitals, and military hospitals in Egypt.
-Established and nurtured strong partnerships with public institutions to enhance business opportunities and customer support, Addressed the specific requirements and regulations associated with public tenders to ensure compliance and successful contract acquisitions.
3-Tender Management
-Spearheaded tender management activities for the company's products in Egypt.
-Successfully managed the preparation and submission of tenders, including the Berlin Tender, Sharm Tender and Tahya Misr Tender
-Facilitated the entire tender process, from order preparation to regulatory approvals from the Ministry of Health (MOH), customs clearance, investigation visits, customs clearance, product delivery to multiple hospitals, and surgeon and staff training sessions and payment processing.
-Ensured seamless coordination between internal teams and external stakeholders to fulfill tender requirements and deliverables.
4-Utilized Purchasing Authority -Egypt
-Obtained and utilized purchasing authority to facilitate the company's involvement in tender processes.
-Spearheaded the creation of the company profile, submission to the UPA system, and the preparation of essential documents for tender submissions.
-Coordinated with the distributor to manage orders and ensure timely delivery to accounts, maintaining compliance with UPA regulations.
Managing Accounts in sales "medical equipment, Consumables, Intra ocular lenses, instruments "
-Attending in the OR teaching the stuff and helping surgeons to use our products, Managing maintenance issues, Managing accounts stock