Vehicle Leasing Manager
ALSHAYA & ALSAGAR - KAICO
Total years of experience :16 years, 6 Months
Assist customers in selecting appropriate vehicles based on their needs and preferences.
Conduct sales consultations to promote leasing and rental services, emphasizing benefits and features.
Manage customer inquiries, providing information on rates, terms, and conditions.
Conduct customer visits to maintain relationships, address concerns, and upsell additional services.
Proactively identify opportunities for additional business from existing customers.
Handle customer complaints and resolve issues in a timely and professional manner.
Collaborate with other departments such as finance and operations to streamline processes and enhance customer satisfaction.
Maintain accurate records of transactions, rental agreements, and customer interactions.
Stay updated on industry trends, competitor offerings, and market developments.
Adhere to company policies,
Oversee the rental fleet, ensuring vehicles are properly maintained and available for rent.
Identify opportunities for additional business by upselling rental packages, insurance coverage, and other services.
Collaborate with sales and marketing teams to develop promotional strategies and attract new clients.
Ensure compliance with company policies and industry regulations.
Train and supervise rental staff, providing guidance and support as needed.
Monitor market trends and competitor activities to stay informed and adapt strategies accordingly
Managing & Handling tasks of : Marketing & Media Manager. Governmental & private projects management. Strategies & presentations planning. Public relations & Customer service. Events, Exhibitions organizing & TV programming.