محمد لبيب, Vehicle Leasing Manager

محمد لبيب

Vehicle Leasing Manager

ALSHAYA & ALSAGAR - KAICO

البلد
الكويت - حولي
التعليم
بكالوريوس, tourism management
الخبرات
16 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 6 أشهر

Vehicle Leasing Manager في ALSHAYA & ALSAGAR - KAICO
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ أكتوبر 2021

Assist customers in selecting appropriate vehicles based on their needs and preferences.
Conduct sales consultations to promote leasing and rental services, emphasizing benefits and features.
Manage customer inquiries, providing information on rates, terms, and conditions.
Conduct customer visits to maintain relationships, address concerns, and upsell additional services.
Proactively identify opportunities for additional business from existing customers.
Handle customer complaints and resolve issues in a timely and professional manner.
Collaborate with other departments such as finance and operations to streamline processes and enhance customer satisfaction.
Maintain accurate records of transactions, rental agreements, and customer interactions.
Stay updated on industry trends, competitor offerings, and market developments.
Adhere to company policies,
Oversee the rental fleet, ensuring vehicles are properly maintained and available for rent.
Identify opportunities for additional business by upselling rental packages, insurance coverage, and other services.
Collaborate with sales and marketing teams to develop promotional strategies and attract new clients.
Ensure compliance with company policies and industry regulations.
Train and supervise rental staff, providing guidance and support as needed.
Monitor market trends and competitor activities to stay informed and adapt strategies accordingly

Media manager في Different Media & Projects Company
  • الكويت
  • يوليو 2007 إلى ديسمبر 2018
customer care في Kuwaiti American food stuff co. (kafco)
  • الكويت
  • مارس 2005 إلى يونيو 2007

الخلفية التعليمية

بكالوريوس, tourism management
  • في FACULTY OF TOURISM & HOTELS- University :Minia university
  • مايو 2001

Managing & Handling tasks of : Marketing & Media Manager. Governmental & private projects management. Strategies & presentations planning. Public relations & Customer service. Events, Exhibitions organizing & TV programming.

Specialties & Skills

Public Relations
Digital Marketing
Automotive Sales
ASSETS RECOVERY
CUSTOMER RELATIONS
ADVERTISING
CUSTOMER SERVICE
CUSTOMER SUPPORT
CONTRACT MANAGEMENT
Negoitiation

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

إدارة الحملات الاعلانية (تدريب)
معهد التدريب:
ركاز لتعزيز الاخلاق

الهوايات

  • - Organizing events, exhibitions & TV Ads.
    Experience certificate from REKAAZ “ MEDIA MAAGER“ - Experience certificate TDI - Experience certificate from NAJAT CHAIRITY ORG.“3HAD.NET” - ILETS – Score 5.5