Mohamed Ibrahim, Customer Service Representative

Mohamed Ibrahim

Customer Service Representative

Etisal international ( Mobily Project )

Location
Egypt - Cairo
Education
Bachelor's degree, International Business Administration
Experience
1 years, 9 Months

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Work Experience

Total years of experience :1 years, 9 Months

Customer Service Representative at Etisal international ( Mobily Project )
  • Egypt
  • November 2011 to July 2013

-Handle and resolve customer complaints.
-Determines requirements by working with customers.
-Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems.
-Act as a Team leader for short time.

Education

Bachelor's degree, International Business Administration
  • at Sadat Academy For Managemt Science
  • July 2011

Sadat Academy For Managemt Science (Candian Program) of New Brunswick - in Canada

Specialties & Skills

Customer Service
Teamwork
Leadership
Microsoft Office
Administration
BUSINESS SERVICES
CUSTOMER SERVICE
MICROSOFT OFFICE
MICROSOFT WINDOWS
MS OFFICE
PROBLEM SOLVING
SELF MOTIVATED
TELEPHONE

Languages

Arabic
Expert
English
Expert

Training and Certifications

Interniship summer training (Certificate)
Date Attended:
July 2010
Valid Until:
August 2010