محمد مصطفى رضوان

 As an Account Manager under Interior Finishing Trade, based in Abu Dhabi. I look after customers who are handling the interior finishing work, false ceiling, partitions, & GRG or GRC works.
 I focus on developing the business with each customer to make them engaged with our brand, and ensure their satisfaction of using Hilti products and services. The job site visits helped me to be close to my customers & give them proper solutions. In addition, I assist our finance team to collect overdue receivables, thus reducing the amount of provision for bad debts.
 Conduct required tools & safety trainings in job sites for the customers’ labors based on the requirements.

As a Hilti Center Representative, give the Technical & a Commercial Support for our walking customers whenever they need, open new business opportunities with our focused Customers. Give our Hilti Direct Sales Force any needed support.

As a Hilti Center Representative, give the Technical & a Commercial Support for our walking customers whenever they need, open new business opportunities with our leads customers. As well as give Our Hilti Outdoor Account Managers support with their accounts’ customers.

This Experience gives me the opportunity to learn how to build a good strong relation with even a walking customer who could be a home user of our tools & used to visit us once a year, now he can keep contact me whenever he needs a technical support. With my initiation to new project which calling our un-buying customers to first know the reason why they stop buy, & second promote our new offers & that leads to increase of our sales to 5% at least comparing to same period of last year.

A business partner with worldwide leading e-Commerce & Direct Selling Companies in building strong distribution networks for different varieties of products & services (Travelling, Telecommunications, High Tech. products, and many others) globally. I had frequently meetings with customers & business partners whether one to one meetings or over internet conferences.

I succeeded to build a large & strong distribution network inside Egypt, as well as MENA area, with helping new Entrepreneurs to create their own businesses with focusing on building our big organization by business & products trainings, leadership & communication skills trainings. I succeeded in conducting successful trainings attended by hundreds of Entrepreneurs in some events organized by ourselves.

I started learning this business with QI Ltd, & currently I have a distribution rights with Live Free Ltd.

I am following up raw material import or export for various industrial sectors, following some details:
Flat steel (Galvanized Steel, Colored Steel, and Stainless Steel, etc.) for home appliances manufactures, automobile manufactures, and for contractors & interiors manufactures, etc.
Non-Ferrous material business: Precious Metals (like Gold, Silver & Platinum Group Metals), Aluminum, Copper, Zinc, & Lead, handling of this business for exporting & importing.
Energy Business:
Tubular products business (pipelines & Casing-Tubing) for companies in the petroleum sector. I am in contact with several petroleum companies & authorities in Egypt and also foreign companies.
Trading of oil & gas products, like crude oil trading, gasoil, gasoline, jet fuel, naphtha, liquefied natural gas (LNG), liquefied pressurized gas (LPG), and many others products.

I am responsible to supply our plant needs from the spare parts whether Electrical or Mechanical Spares with procuring our purchase. I connect with several suppliers all over the world to get best offers for our needs, and evaluate it technically with our technical department; commercially in terms of price, delivery time, and payment conditions.

Assistant to DM Mr. Ahmed Farid, woriking in several issues like applying SAP system in the company.