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Mohamed Magdi, Forex Sales Agent — Arabic Market

Mohamed Magdi

Forex Sales Agent — Arabic Market·Forex Brokerage Firm

Greece

Bachelor's degree, Administration And Business Administration

Work experience

Total years of experience: 5 years, 3 months

Forex Sales Agent — Arabic Market

January 2024 - February 2026

Forex Brokerage Firm

Istanbul, Türkiye

January 2024 - February 2026

• Converted leads into funded trading accounts via phone and chat, covering
Libya, Egypt, Lebanon, and Iraq.
• Consistently achieved monthly conversion and deposit targets.
• Onboarded new clients: platform walkthrough (MT4/MT5), account setup, KYC
guidance, and first deposits.
• Followed up with existing clients to reactivate accounts and encourage
continued trading activity.
• Managed the full pipeline in CRM with accurate records of every call, follow-up,
and outcome.

Company industry:
Other Business Support Services

Business Owner / Technician

January 2022 - January 2023

Car Protection Film & Tinting Shop

Cairo, Egypt

January 2022 - January 2023

• Founded and ran a shop specializing in paint protection film (PPF), wrapping,
and window tinting.
• Handled the full business cycle: customer acquisition, pricing, purchasing, and
quality control.
• Built a loyal customer base through quality work and word-of-mouth referrals.

Company industry:
Automotive Repair, Spare Parts, & Support Services

Customer Service & Operations Agent

January 2020 - January 2022

Revan Rent a Car

Istanbul, Türkiye

January 2020 - January 2022

• Welcomed customers, prepared rental contracts, and managed vehicle
handover and returns.
• Handled payments and collections, including deposits and damage setlements.
• Served an international customer base in Arabic, Turkish, and English.
• Resolved complaints and disputes directly, protecting company revenue and
reputation.

Company industry:
Automotive Manufacture
Job role:
Customer Service and Call Center

Education

Near East University

September 2018

September 2018

Bachelor's degree, Administration And Business Administration

Egypt

Skills

AUTOMOTIVE INDUSTRY
Intermediate
AUTOMOTIVE INDUSTRY
Intermediate
AUTOMOTIVE DETAILING
Intermediate
AUTOMOTIVE DETAILING
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
CONVERSION COATING
Intermediate
CONVERSION COATING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
SALES
Intermediate
SALES
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate

Languages

Arabic

Beginner

English

Beginner

Turkish

Beginner

Training and Certifications

Certifications
Driving license