IT Specialist
Al-Khalilia Company
مجموع سنوات الخبرة :13 years, 5 أشهر
Works as Network and System Administrator, Maintenance Engineer, and IT Consultant for many companies
Network & System Administrator and Maintenance Engineer (Part Time)
West Bakr Petroleum Company - Nasr City, Egypt
•Managed and troubleshot networking, ESXi host, vSphere client, and virtual machines.
•Provided weekly preventive maintenance for all PCs’ hardware, network, Windows(7, 2003), vSphere 5
•Managed over 500 user accounts in active directory and designed table for purchasing Exchange Server 2013
•Undertook Installation, configuration, troubleshooting and maintenance of HP & Dell Desktop PCs and Printers.
•Supported the company in designing the specs for tenders and in making the decision.
Network & System Administrator and Maintenance Engineer (Part Time)
Excel Cargo Company - New Maadi, Egypt
•Provided weekly backups and weekly preventive maintenance for all PCs’ hardware, network, windows 7, SQL 2005 Server, & IIS 7.
•Provided advice on selection and purchasing of IT equipment.
Network and System Administrator
Eni - Tecnomare Egypt Ltd Company - New Maadi, Egypt
•Managed (SQL Server 2005, Server 2003) VMs, Windows XP & 7 workstations and Laptops, and daily backups
•Added, maintained and removed objects within Active Directory, and users and devices required on Call Manager
•Managed and troubleshot networking, VPN, Cisco (Routers - Switches - ASA firewall), and vSphere 5 cluster
•Managed Videoconference sessions, CCTV system, and Actatek access control and Time & Attendance software
•Performed day-to-day backup management and ensured daily and weekly backups success.
•Monitored and tested system performance and provided performance statistics and reports.
•Designed and implemented the layout of the company LDC (Local Data Center).
•Produced documentation on asset inventory, operating system and user procedures and guidelines
•Managed and troubleshot File Server, WSUS Server, RIS Server and Print Server on the network.
•Ensured adequate antivirus protection and solutions are maintained and updated.
•Monitored the progress of third-party maintenance contract suppliers and performed incident investigation.
•Responsible of maintenance of faulty user equipment and third party supplier communication.
•Communicated and trained end users to operate new changes on systems.
•Supported the company in designing the specs for tenders and in making the decision.
•The last projects I was working on:
Virtual Desktop Infrastructure in multidomain environment using VMware Horizon View.
Upgrade WAN and VPN to Higher Speed and Bandwidth.
Migration and Integration the Company Networks and Systems with IEOC Company Networks and Systems.
Dealing with REMEDY Ticketing System to solve the end user’s problems and provide reliable and prompt support and follow up.
Worked with team participating in undertaking many IT projects for many various employers
Abu Dhabi Islamic BANK (ADIB) - Cairo, Egypt
Eli Lilly Company - Heliopolis, Egypt
NSGB Bank - Cairo, Egypt
Bechtel Company - Maadi, Egypt
Chipsy Factory - 6 October, Egypt
Abo Rawash Branch -Beyti Company - 6 October, Egypt
•Administered Windows 2008 servers (Active Directory, DNS, DHCP, File, WSUS), Network and Security, VPN
•Managed Mail Server (Exchange 2003 Server), ISA Server 2006, Symantec Server
•Troubleshot issues of it assets’ PCs, software (Oracle 6i and 10g)