Mohamed Emad Hanafy Mahmoud  Moustpha, Foreign Exchange Trader, Treasury Division

Mohamed Emad Hanafy Mahmoud Moustpha

Foreign Exchange Trader, Treasury Division

Al Ahli Bank Of Kuwait

Location
Egypt - Cairo
Education
Diploma, Human Resources
Experience
9 years, 8 Months

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Work Experience

Total years of experience :9 years, 8 Months

Foreign Exchange Trader, Treasury Division at Al Ahli Bank Of Kuwait
  • Egypt - Cairo
  • My current job since March 2018

• Conducted buying & selling of multiple currencies on the foreign exchange marketplace.
• Extensive understanding of fluctuations in the currencies market.
• Always up to date with the ongoing world events and changing markets through reading several press releases about multiple foreign currencies daily.
• Quoting rates aggressively in various currencies to win new accounts.
• Forged and maintained new relationships with financial institutions.
• Skilled with interpreting statistical models for currency valuation predictions & analyzing currency risks.
• Exceeded revenue growth expectations and P&L targets.
• Partnered extensively with IT, compliance, risk management, and operations teams to complete projects.
• Priced all FX trades from funds accounting, by buying or selling currencies to cover exposure.
• Developed trading strategies, managed currency positions using technical & fundamental analysis to determine trade sizes and stop loss figures.
• Managed banking transactions including line of credit, term loans, money transfers, deposits, and foreign exchange.
• Prepared monthly management reports and business analysis.
• Searched for potential FX investors by using different means of advertisement and marketing.
• Developed strategic alliances with interbank community in the region, as well as in overseas offices.
• Responsible for pricing of spot and forward contracts.
• Responsible of daily reconciliation of client accounts.

Senior Customer Relationship Officer at Al Ahli Bank Of Kuwait -Egypt
  • Egypt - Cairo
  • October 2015 to February 2018

• Dealt with individual retail customers and advised them on various banking and financial products and services offered by the bank
• Catered the corporate clients like SME's or large corporations.
• Far exceeded assets & liabilities branch target.
• Initiated the idea of having a branches coordinator in the retail credit team to speed up the Retail loans process.
• Reduced & handled complaints and grievances of new and existing customers regarding banking facilities.
• Enhanced a strong relationship with the existing payroll accounts.
• Doubled the branch profit from trade finance activities.
• Assumed that the whole Retail & Corporate branch customers maintain online banking services.
• Monitored latest government rules and regulations to keep all policies in order.

Senior Advisor at Vodafone Uk
  • Egypt - Cairo
  • January 2014 to December 2014

• Acted as a frontline interface with customers
• Responded to customers over the phone and resolved their inquiries
• Resolved calls efficiently and effectively
• Ensured service level agreements were met and maintained
• Worked as part of team
• Communicated positively with all involved parties in order To facilitate
customer’s reception
• Maintained professional work relationships with colleagues,
Supervisors and managers .

Education

Diploma, Human Resources
  • at AUC
  • June 2016

Human Resources Certificate which includes the following subjects : - Organization Behavior - Recruitment&Selection Management - Compensation &Benefits Management - Employee Relation Management - Talent Management (People Development) - Performance Management - Strategic Human Resources Management

Bachelor's degree, Political Science
  • at Prince Charles University ,Delhi University At Present
  • September 2014

My Certificate has been equalized from the high supreme council of universities at September 2014 in Cairo , Egypt . Bachelor of Political science , English Section , Cairo University 2014 .

Specialties & Skills

Training
Trade Negotiations
Banking
Customer Service
Foreign Exchange Management
BANKING
CUSTOMER SERVICE
INTERNET SERVICES
PERSONAL
Negotiation
Communication
Training & Development
Presentation
Microsoft Office
Analysis

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Time Management Course . (Certificate)
Date Attended:
March 2017
Business Etiquette (Certificate)
Mastering in Foreign Exchange and Money Market (Certificate)
ACI Dealing Certificate Course (Certificate)

Hobbies

  • Playing semi professional football
    - The best Player in the Universities tournament 2012 in new delhi India . - obtained the universities cup all over india 2013 . - the best player in Embassies tournament with Eurasia Team . - won 3 titles with Eurasia team in new Delhi the indian capital