محمد ممدوح ابو النجا, Senior Travel Consultant

محمد ممدوح ابو النجا

Senior Travel Consultant

ATS Travel

البلد
المملكة العربية السعودية
الخبرة
7 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 5 أشهر

Senior Travel Consultant في ATS Travel
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ يناير 2017
Corporate Travel Consultant في Saudi Ebreez Company (Flyin.com)
  • المملكة العربية السعودية
  • ديسمبر 2012 إلى ديسمبر 2012

Liaising with clients in-person, over the phone or via email to discuss their travel requirements Advising clients
on suitable options for domestic or international destinations, tours, accommodation, transport, insurance etc.
Preparing customized itineraries to suit the clients' preferences and business Making and confirming
bookings often via a Global Distribution System (computerized central reservation system). Issuing tickets or
relevant
documents.Providing up to date advice on travel regulations including visa and medical requirements,
baggage limits, safety and local customs.
Modifying existing bookings to suit a change in clients' circumstances.
A
EDUCATION
Researching destinations and keeping up to date with travel industry news.
Ongoing training with other team members and management .

Consultant في Altayyar Travel Group
  • المملكة العربية السعودية
  • أغسطس 2008 إلى أغسطس 2008

Make the vacations, holidays & hotel reservations.
Excellent knowledge of Amadeus reservation and ticketing system
Contribute to the generation of revenue and service of customers by providing a high quality, fast, efficient
and friendly customer service for reservations, ticketing, fares and telephone sales queries.
Convert calls and inquires to sales and constantly look for sales opportunities' when servicing customers
through cross selling, up selling etc.j
responsible to make reservations &Ticketing for all employees in GDS and low cost carriers (Online Ticketing)
And arranging tour packages inbound and outbound Saudi Arabia all over the world.
Taking care of the reporting process and working towards to increase revenue.
July 2002License in Law
Tanta University, Tanta, Egypt

Specialties & Skills

Leisure Travel
Online Travel
INTERNET EXPLORER
LOGISTICS
MICROSOFT OFFICE
OFFICE MANAGEMENT
TELEPHONE SKILLS
COMMUNICATION SKILLS
CUSTOMER RELATIONS
CUSTOMER SERVICE