Senior Travel Consultant
ATS Travel
Total years of experience :7 years, 6 Months
Liaising with clients in-person, over the phone or via email to discuss their travel requirements Advising clients
on suitable options for domestic or international destinations, tours, accommodation, transport, insurance etc.
Preparing customized itineraries to suit the clients' preferences and business Making and confirming
bookings often via a Global Distribution System (computerized central reservation system). Issuing tickets or
relevant
documents.Providing up to date advice on travel regulations including visa and medical requirements,
baggage limits, safety and local customs.
Modifying existing bookings to suit a change in clients' circumstances.
A
EDUCATION
Researching destinations and keeping up to date with travel industry news.
Ongoing training with other team members and management .
Make the vacations, holidays & hotel reservations.
Excellent knowledge of Amadeus reservation and ticketing system
Contribute to the generation of revenue and service of customers by providing a high quality, fast, efficient
and friendly customer service for reservations, ticketing, fares and telephone sales queries.
Convert calls and inquires to sales and constantly look for sales opportunities' when servicing customers
through cross selling, up selling etc.j
responsible to make reservations &Ticketing for all employees in GDS and low cost carriers (Online Ticketing)
And arranging tour packages inbound and outbound Saudi Arabia all over the world.
Taking care of the reporting process and working towards to increase revenue.
July 2002License in Law
Tanta University, Tanta, Egypt