Business Expert
Bank Audi
Total years of experience :12 years, 4 Months
Expert Knowledge:
Oracle Latest FCUBS Systems in additional to the CIF (Account Numbers) and the CASA (Current & Saving Accounts) and CDs and TDs going through creation to redemption to fees and interest and accruals calculation, more over loans starting from creation and rollover till write off or liquidation and overdrafts in additional to the Premiere and the relationship pricing and benefits and scheme’s.
Main Job Tasks and Responsibilities
Document & rationalize bank current products catalog & services.
Define desired products & services according to bank strategy.
Define functional requirements & validate it in accordance with laws, regulations & policies.
Clarify current process & work flows to system provider to Identify functional gaps.
Study & analyze functional gaps & obtains related approvals on the required customizations.
Contribute in system parameterizations in cooperation with IT Dept.
Contribute in data migration activities whenever required.
Prepare testing scenarios, perform required tests & validate results.
Prepare & update related procedures & user guide in cooperation with Organizations Dept.
Provide required training to End users.
Assist in Go live preparation.
Support in system stabilization & provide post live support to End users.
Analyze credit data and financial statements to determine the degree of risk involved in lending money or extending credit or issuing credit cards.
Prepare reports that include the degree of risk involved in extending credit or lending money and Generating financial ratios, using computer programs, to evaluate customers' financial status.
Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity.
Complete loan - credit card applications, including credit analyses and summaries of loan - credit card requests.
Analyze credit data and financial statements to determine the degree of risk involved in lending money or extending credit or issuing credit cards.
Prepare reports that include the degree of risk involved in extending credit or lending money and Generating financial ratios, using computer programs, to evaluate customers' financial status.
Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity.
Complete loan - credit card applications, including credit analyses and summaries of loan - credit card requests, and submit to the credit reviewer for approval
Evaluate a risk, estimate the potential exposure, determine the likelihood of loss, then make a decision whether or not to accept the application for insurance. Classify and rates the policy. •Issue the insurance policy
Answer phones and respond to customer requests.
Sell product and place customer orders in computer system.
Provide customers with product and service information.
Upsell products and services.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
Research billing issues.
Research misapplied payments