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Mohamed Mohsen, ERP CONSULTANT

Mohamed Mohsen

ERP CONSULTANT·RIGHT GROUP

Egypt

Bachelor's degree, computer science

Work experience

Total years of experience: 15 years, 7 months

ERP CONSULTANT

May 2015 - Present

RIGHT GROUP

Cairo, Egypt

May 2015 - Present

Company industry:
IT Services
Job role:
Information Technology

ERP CONSULTANT

June 2014 - April 2015

compact software

Cairo, Egypt

June 2014 - April 2015

Company industry:
IT Services
Job role:
Information Technology

E-MARKETER,TELESALES

October 2012 - July 2014

EL SAFWA

Cairo, Egypt

October 2012 - July 2014

- Deliver prepared sales talks to describe the tourist villages and resorts to potential customers and
explain the benefits of the features and enjoyments of them in order to sale chalet or villa to customers
- study and identify the customer requirement before and during the call to satisfy her or his desires.
- follow up customers before and after making a deal as a high customer service.
- Obtain and record customer information such as name, address, and payment method.



Analyze client websites and social media quickly -Create Internet ads about resorts on free sites.
- Creating and sending emails show description, location, photos and price list of resorts.
- Ensure content appears high on search rankings by developing density of keywords customers using.
- Upload videos of resorts and tourists villages on youtube - Approve or delete comments on facebook.
- Reply customers question about all information of chalets and villas on facebook comments and
Follow up their feedback.

Company industry:
Real Estate
Job role:
Marketing and PR

SALES

November 2010 - September 2012

EL MAWRDY (HOME STORE)

Cairo, Egypt

November 2010 - September 2012

-Maintain healthy and positive relationship with new and current customers.
-Provide good customer service while attending to sales enquiries.
-Responsible for sales performance and achieve customers satisfaction .
-Complete and maintain accurate sales forecasts, data gathering..
-Working with a variety of different vendors and understanding the market.
-Follow up customers answering for all their notes and questions.
-Make a report about all customers data by using microsoft office software
-Trying to reach the objective target.

Company industry:
Sales Outsourcing
Job role:
Sales

Education

obur high intitute

October 2010

October 2010

Bachelor's degree, computer science

Egypt

GPA (percentage): 60%

GPA (percentage): 60%

Skills

customer service
Intermediate
customer service
Intermediate
customer facing
Expert
customer facing
Expert
team leader
Intermediate
team leader
Intermediate
presentation
Intermediate
presentation
Intermediate

Languages

Arabic

Expert

English

Intermediate

Training and Certifications

Training
Microsoft Certified Specialist (Microsoft Dynamics AX 2012 Financials)
IT-SHARE
Oct 2013
Microsoft Certified Specialist (Microsoft Dynamics AX 2012 Trade and logistic)
Right Group
Jun 2015
MINI MBA
MISR-ACADEMY
Jul 2013
SOFT SKILLS
PRESENTATION-CUTOMER FACING-COMMUNICATIAN
Oct 2014
ICDL
IT-SHARE CENTER
Dec 2013

Hobbies and interests

sport

football-bing bong

chess
reading-search

google search-