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Mohamed Mostfa, Team leader

Mohamed Mostfa

Team leader·Orange Egyp

United Arab Emirates

Bachelor's degree, Administration and Social Sciences

Work experience

Total years of experience: 9 years, 11 months

Team leader

March 2018 - Present

Orange Egyp

March 2018 - Present

Leading the team to achieve targets
•Follow up with customers for installation
•Responsible for devices inventory
•Follow up on the targets and send reports to top management
•Managing Marassi store during summer season and exceeded target by 48%

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

customer service team leader

May 2017 - Present

Orange - Egypt

Egypt

May 2017 - Present

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

customer service team leader

May 2017 - Present

Orange - Egypt

Egypt

May 2017 - Present

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

February 2012 - November 2012

Vodafone

United Arab Emirates

February 2012 - November 2012

Finding potential corporate accounts through database and establish contact to initiate new business.
•Completing paperwork and close the deals.

Company industry:
Telecommunications

Education

Alexandria University

September 2008

September 2008

Bachelor's degree, Administration and Social Sciences

Egypt

Alexandria University

September 2008

September 2008

Bachelor's degree, Administration and Social Sciences

Egypt

Alexandria University

September 2008

September 2008

Bachelor's degree, Administration and Social Sciences

Egypt

Alexandria University

January 2008

January 2008

High school or equivalent, Social Department

-

Skills

INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
SUPERVISORY SKILLS
Expert
SUPERVISORY SKILLS
Expert
DATABASE ADMINISTRATION
Intermediate
DATABASE ADMINISTRATION
Intermediate
ARABIC
Expert
ARABIC
Expert
C
Beginner
C
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner
ENGLISH
Beginner
ENGLISH
Beginner
INTERNET SOFTWARE
Beginner
INTERNET SOFTWARE
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner

Languages

English

Intermediate

Arabic

Native Speaker