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Mohamed Mounir Abd El Haleem Abo Ghazala, Senior Application Engineer

Mohamed Mounir Abd El Haleem Abo Ghazala

Senior Application Engineer

IHS Towers

Location
Kuwait - Hawali
Education
Bachelor's degree, Information Systems
Experience
13 years, 4 Months

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Work Experience

Total years of experience :13 years, 4 Months

Senior Application Engineer at IHS Towers
  • Kuwait - Al Kuwait
  • My current job since December 2020
Senior BMC Remedy ITSM / ADDM Technical Consultant at CyberMAK Information Systems
  • Kuwait - Al Kuwait
  • January 2014 to December 2020

Implementing, configuring & supporting (ITSM Remedy, ADDM, Capacity Planning & Business Object Solution) in different customers Environment (Client of
CyberMAK Company) like (Zain Kuwait, Zain KSA, Kuwait Petroleum Corporation, National Bank OF Kuwait, Gulf Bank Of Kuwait, Kuwait Finance House, Alghanim Industries)

Information System Specialist at Egyptian Armed Forces
  • Egypt - Cairo
  • January 2011 to December 2013

Technical support for Hardware and Software and IT Administration Works at Egyptian Armed Forces

Education

Bachelor's degree, Information Systems
  • at Faculty of computers & information - Cairo University - Egypt
  • January 2010

Primary - high school: moharram language school (Cairo - Egypt) Academic Year: (2010) College: Faculty of computers & information-Cairo University -Egypt. Department: Major: Information Systems Minor: Decision Support Systems General Final Grade: Very Good Graduation Project Grade: Excellent (A+) GPA: (2.76) (B)

Specialties & Skills

SQL
+Endorse 0
Reporting
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BMC Remedy
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Analysis
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Databases
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UML
+Endorse 0
English Written & Spoken
+Endorse 0
DATABASES
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B2B SOFTWARE
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DECISION SUPPORT
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SOFTWARE ENGINEERING
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Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Certificate of Completion in BMC Atrium Discovery and Dependency Mapping: Solutions, Capabilities, a (Training)
Training Institute:
BMC Software
Date Attended:
April 2015
Project Management Professional (PMI-PMP) (Certificate)
Date Attended:
February 2019
Scrum Fundamentals Certified (Certificate)
Date Attended:
March 2019
Six Sigma Yellow Belt (Certificate)
Date Attended:
March 2019
Automation Anywhere Certified Master RPA Professional (Certificate)
Date Attended:
November 2019
Automation Anywhere Certified Advanced RPA Professional (Certificate)
Date Attended:
September 2019
Dale Carnegie Certified ( Human Relation & Effective Communication) (Certificate)
Date Attended:
May 2015
Valid Until:
January 9999
MCSA Windows Server 2012 Certified (Certificate)
Date Attended:
February 2015
Valid Until:
January 9999
ITIL® Foundation Certified In IT Service Management. (Certificate)
Date Attended:
April 2015
Valid Until:
January 9999
CCNA (Certificate)
Date Attended:
February 2015
Valid Until:
January 9999

Hobbies

  • reading / swimming / travelling / Gym