Supervisor - A. Manager
Barwa Bank
Total years of experience :16 years, 11 Months
A confident and reliable HR Supervisor with experience of controlling and managing HR operations to reach the expected service level. Having extensive knowledge of key processes such as Payroll, Compensation & benefits and staff bank accounts management. With a proven ability to support an HR department by providing accurate and professional services.
Duties:
- Supervising the process of monthly salary calculation and ensuring that HR system is updated with all relevant data, posting salaries to staff accounts after obtaining approval from head of HRD.
- Supervising the monthly transactions related to compensation and benefits team such as annual ticket allowances, school allowances, overtime calculation and payment.
- Understand the organization’s resourcing requirements and develop appropriate manpower and recruitment plans and systems, ensuring the timely availability of high-quality employees.
- Supervising the recruitment team in selection process, attending interviews and assisting in the final decision according to policies and procedures.
- To detect and handle complaints, disputes and grievances of all staffs and to report them to the Head of Human Resources.
- Ensure appropriate Human Resources policies and procedures are delivered to support the business strategy and monitor adherence to the organization’s policies and procedures.
- Develop processes, procedures and Service Line Agreements (SLAs) in the area of administrative services delivery (including facilities management, visa arrangements, mailroom, and hotel and travel bookings), identifying appropriate external and internal service providers, and monitoring the service delivery availability of high-quality administrative services.
- Analyze statistical data and reports (MIS) to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
I worked with Computer & Researches Consultant serving around distributed 100 staff in different areas, categories, positions and schemes with a high level of service and commitment to the company internal policy, based on that, I gained a lot of managerial skills during this period as well as experience of offering excellent service to our staff in all related HR areas.
* In addition to my main tasks during the working hours, I also participated with the company’s project team in implementing some of the company’s solution products based on my understanding of HR functions as a part-time job. The duties that I participated in are the same as of my main duties which are listed below:
Duties:
- Supervising the Talent acquisition team while posting job vacancies, collecting and filtering CV.
- Interviewing the candidates from HR perspective and giving advises to different dept. while selecting candidates.
- Dealing with the insurance company for agreements and claims for staff medical insurance.
- Based on my understanding, I was doing the induction programs for new staff and doing presentation for any new policy or law implemented in the company.
- Responsible for company organization chart and job description.
- Managing the personnel team, while responding to staff requests and managing staff files, medical insurance and other requests.
- Participating in the career path planning for key staff in the company and subsidiaries as well as the succession planning.
- Supervising compensation & benefits team while doing the payroll and other transaction.
- Supervising the calculation for staff benefits such as school allowances annual air ticket.
- Reasonable for vacation management system and annual leave plans monitoring and approval after based work needs.
- Reasonable for staff performance management system and preparing reports for top management.
- Handling the disciplinary action system in the company according to the Qatari labor law and company internal policy.
- Responsible for employee rewarding system and bonus scheme as well as handling the staff incentives payments according to their achievements.
- Reviewing staff attendance, absence and taking any necessary action
Al- Attiya Computers was offering a wide range of professional services; hence, there was a different environment for each team concerning their target and goals. Our rule as HR team was to support each member in the organization regardless the differences. We succeeded to do so through a very well understanding of our policy & procedure and implementing the best practice of these policies.
*In addition to my main tasks during the working hours, I also participated with the company’s project team in implementing some of the company’s solutions products based on my understanding of HR functions as a part-time job. The duties that I participated in are the same as of my main duties which are listed below:
Duties:
- Running salary calculation via HR system and preparing the final salary sheet to HR manager for approval and processing.
- Uploading the staff financial & personal data to HR system and doing all required updates for staff profile.
- Reviewing and recording staff attendance, absence, sick leave and annual leave.
- Handling communication with the Bank regarding account opening salary transfer and staff loans and any other required data.
- Handling the communication with the banks in case of resignation or termination.
- Posting vacancies on company website, collecting and reviewing candidates CVs, submitting the matching CVs to concerned dept. head.
- Supervising recruitment officer while preparing for interviews, offer letters and other required communications with the candidate.
- Supervising staff files and ensure to complete all required document and completion of all legal requirements.
- Handling the organization chart update to match with the company growth.
- Handling self-service system request and assuring the SLA for staff.
- Create job description and update the current ones.
- Handling staff benefits claims according to internal policy.
- Supervising staff personnel requests such as employment letters, certificates and other related requests.
- Handling incentive calculation for several departments according to our internal incentive scheme.
- Working on the annul staff performance using ‘balance score card’.
- Preparing a system form bonus scheme based on staff performance scores according to our internal policy.
In Bright, I learned a lot from my seniors such as team work, hard work, and commitment to rules and regulations. A knowledge transfer was done between my seniors and me. I gained a lot in the field of HR through processing almost of the requests and function under senior supervision.
* In addition to my main tasks during the working hours, I also participated with the company’s project team in implementing some of the company’s consumer solution products based on my understanding of HR functions as a part-time job. The duties that I participated in are the same as of my main duties which are listed below:
- Posting vacant positions and collecting candidates CVs, assisting in the selection process and arranging for interviews with HR and concerned managers.
- Preparing offer letter and employment contract according to Qatar Labor Law and internal policy.
- Participating in the preparation of job description for the new joiners and updating the Organization Chart with the new positions and changes.
- Coordinate with other departments such as IT dept. and Admin dept. to provide the new joiners the work place, connections, required tools& equipment and access to system according to their privileges.
- Handling staff records and maintain staff files and personnel data.
- Updating HR system with the new joiner’s data, and any changes in the current employee’s data.
- Conducting and documenting the exit interview in case of resignation from HR perspective and collecting all feedbacks and opinions from staff before they leave the company.
- Monitoring staff attendance, absence and emergency leave and updating HR system.
- Handling vacation planning, vacation requests and updating the payroll system with all relevant data.
- Preparing annual leave plan map for the whole staff and present it to management for approval.
- Participating in salary calculation, compensation & Benefits under supervision of his seniors.
- Conducting induction programs for new joiners and providing information about service, salary scale and company internal policy & procedure.
- Ensure the commitment to company policy & procedure in all transactions.
- Communicate with the bank while opening accounts for new staff and handling all the legal letters and commitments.
Bachelor's Degree in Finance, Accounts Major (2006) - Mansoura