Trade Finance Assistant - Client Services
HSBC Bank Middle East Ltd
Total years of experience :17 years, 0 Months
• Acting as in-charge and handling client queries related to Trade finance (Export, Import and Bank guarantees/ counter guarantees ), resolving complaints, and onboarding clients for HSBC Digitals.
• Developing and managing company relationships with banks, Premium clients, conducting KYC, and liaising with counterparty banks for import, export, Bank Guarantee transactions and operations for trade/shipment information and follow-up with HQ on the payment signing process.
• Worked on trade finance management for all daily running trade deals and performed other ad hoc assignments as required.
• Preparing of import/export MIS.
• Processing of LC Issuance, LC advising, Export / Import bills covering FCC, sanctions, and fraud.
• Worked as a Trade Finance Executive, advised LC-(Unconfirmed LCs/Courier LC s), processed of LC/NDC export documents, Clean Import Loans and Import collection bills in line with UCP600 and URC 522, covering FCC, sanctions, AML, and fraud.
• Performed KYC, KYCC, and world check on Individual/Entity, checked SDN on individual names, and reported blacklisted parties.
• Checked for sanctioned parties involved, approved transactions in-line with bank policies/procedures.
• Reviewed and updated guidelines and procedures, working with business, and compliance to support the trade finance new business.
• Involved in training offshore team on Export collection Bills / LC advising.
• Processed trade payments and reported to management, traders, finance managers to assist them on business-related issues.
• Conducted audit of bank charges related to L/C, document acceptance, and cash credit.
• Actively promoted retail banking products (credit cards/personal loans), sourcing of new companies for payroll, the opening of current/savings A/C and conducted KYC.
• Assisted customers with their banking needs, providing advice/suggestions, managed opening and closing savings/checking accounts.
• Cross-sold financial services and products resolved customer complaints and escalated issues to the bank manager, when necessary.
• Worked as a Teller, actively promoted of Islamic Finance, assisted in preparation of L/C Issuance and amendments - calculation of charges, cheque clearing.
• Supported timely processing of SWIFT, telephonic, mail and fax instructions/queries from customers, correspondents, and principals.
Certificate in International Trade and Finance (CITF) from LIBF UK.
ICA Certificate in Anti Money Laundering and Sanctions Compliance (Manchester Business School).