Mohamed nassim Ammour

• Lead shift-level operational performance within Amazon's largest fulfilment centre in Europe, operating in a highly complex, high-volume distribution environment.
• Lead, supervise and develop teams of 40-100 associates across sortation and outbound operations, driving productivity, accountability and consistent operational performance.
• Own daily delivery against throughput, productivity, quality, safety and accuracy KPIs, identifying operational risks and implementing corrective actions.
• Support workforce and capacity planning in partnership with senior operations leadership, aligning labour resources with high-volume operational demand.
• Coach and develop associates, strengthen performance standards and contribute to a safety- led, high-accountability operational culture.

• Supported high-volume fulfilment distribution operations in fast-paced, KPI-led environment.
• Contributed to workflow changes that reduced shipping times by 25% and improved warehouse efficiency by 38%.
• Built strong operational knowledge across sortation, outbound processes, quality control and WMS-supported workflows.

• Managed team of 10 across distribution and last-mile delivery operations, coordinating daily workload, performance and service delivery.
• Improved workflow efficiency by 25% within the first three months through process review and operational restructuring.
• Increased delivery accuracy and team productivity by 30% through KPI tracking, clearer accountability and performance controls.
• Strengthened reporting structures and operational visibility to support faster management decisions and service improvement.

Temporary Contract

• Built and scaled two businesses, overseeing procurement, inventory, fulfilment, staffing, supplier relationships and financial operations.
• Delivered 42% revenue growth and improved fulfilment speed by 35% through structured logistics and operational planning and strategy and cost control.
• Implemented CRM automation that reduced manual administrative tasks by 40%.
• Managed end-to-end operational strategy, cost control and cross-functional business performance.

• Directed multi-regional logistics operations across MENA and Europe, leading 25+ associates and coordinating distribution performance.
• Managed complex logistics projects, operational planning, supplier coordination and performance delivery across multiple markets.
• Reduced operational risk by 25% through forecasting, compliance controls and stronger operational processes.
• Delivered 20% cost savings across major logistics projects through cost control, supplier review and process optimisation.