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محمد عمر, Training Manager - Middle East

محمد عمر

Training Manager - Middle East ·Unilever

الإمارات العربية المتحدة

ماجستير, Business administration "Learning and development"

الخبرة العملية

مجموع سنوات الخبرة: 24 سنوات, 11 أشهر

Training Manager - Middle East

نوفمبر 2014 - حتى الآن

Unilever

دبي، الإمارات العربية المتحدة

نوفمبر 2014 - حتى الآن

-Managing the Learning & HR Capabilities Development activities in the Middle east region in order to assist in achieving the company business objectives & purpose
- Training & Coaching the Target groups to develop their capabilities & consequently improve the business in the Middle East Region.
- Creating, Developing & Designing HR Capabilities development & measurement programs (Example; U Learn Program)
- Developing & customizing Training programs for the target groups
- Offering Business development advises & consultation to the management team as a Member in the company regional leadership team
- Impact on business “Level 4 evaluation”: The Company Middle-east region sales growth USG% is the highest & growing faster than prior & faster than the whole MCO. “includes individual sales performance growth”

مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
التدريب والتطوير

Learning and Development Consultant

مارس 2013 - نوفمبر 2014

Bensouda consulting

دبي، الإمارات العربية المتحدة

مارس 2013 - نوفمبر 2014

- Learning & development Projects management "Following the ISD & ADDIE models".
- Perform Training needs analysis & Training effectiveness evaluation
- Develop learning & development roadmap
- Facilitating Training courses "Soft skills & Technical".
- Developing Training materials "Facilitatior guide, Participant guide, Didactic guide....etc"
- Coaching
- Management consulting "Client meetings, Focus groups, walkthroughs..etc"
-Developing proffessional documents ex: "Project plans, conceptual approaches "proposals", story boards, progress reports, End of service reports, research & analytical reports. ..etc
-Strong Experience in brining organizations’ Brands to life through staff engagement.
-Clients sectors served: Banks, Retail, Automotive, Government..etc

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

Training & development Specialist

أغسطس 2012 - مارس 2013

Spiders International Training

دبي، الإمارات العربية المتحدة

أغسطس 2012 - مارس 2013

-Certified accredited professional Trainer by IAO international accredited organisation USA / spiders international Training"
-Experience in Developing, designing & performing professional soft skills, personal & business development training courses.
* Training courses examples: Customer service excellence, customer centric advanced selling skills, Change management, effective leadership skills, time management, goals & priorities setting, Emotional intelligence, motivation, stress & conflict management, Human resources management, presentation skills, negotiation skills, Decision making & problem solving, Managerial skills…etc
*Perform Training needs Analysis/ Manage full training process..
*Clients sectors served: Banking, Aviation, Governmental public service, Retail, Governmental oil & gas..etc
*Trainees levels: managerial level, entry & senior levels...etc
*8 Certificates of appreciation for successful various training courses development, design and facilitation.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

Senior Medical rep/ Act asTrainer/ DNA team leader

يناير 2010 - أغسطس 2012

Merck

دبي، الإمارات العربية المتحدة

يناير 2010 - أغسطس 2012

 Promotion of the company pharmaceutical products to targeted customers using all selling, negotiation, presentation and persuasive skills.
 Total responsibility to create the sales target revenues and formularies inclusions.
 Setting long and short-term objectives for the promotional business after extensively analyzing the Market and the business environmental driving forces using the pre-learned marketing tools \[market definition, market map, buying process ladder, customer portrait, competitors assessments, SWOT analysis…etc\]
 Developing suitable and feasible business strategies to attain the pre-set objectives.
 Developing Marketing plan.
 Developing and performing Trainings to the sales team.
 Experience in Launching products.
*Team Management "DNA team"
 Developing innovative marketing activities and promotional mix to meet brand objectives and customer needs.
 Develop and maintain reliable contact with the Key Opinion Holders to secure the business and re-enforce the company favorable image. \[Achievements: Strong Relation with Key scientific leaders in the UAE country as well as with the key payers\]
 Developing speakers and organizing marketing evening meetings, expert panel meetings, round table discussions & hospital lectures.
 Focusing on customer excellence: Actively seeks to discover and meet the needs of customers by building strong relationships and delivering innovative solutions.
 Working collaboratively in Teamwork with other function areas in order to achieve the global organization vision and goals. Helping others succeed, through collaboration and direct or indirect influence.
 Demonstrating business ethics, by well understanding of business principles.

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
التسويق والعلاقات العامة

Trainer - PT

يناير 2009 - أغسطس 2012

Spiders International Training

الإمارات العربية المتحدة

يناير 2009 - أغسطس 2012

develop, design, deliver & evaluate training courses to the company target customers

مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
التدريب والتطوير

Senior Medical representative/ Act as trainer

مارس 2006 - ديسمبر 2009

Schering Plough

دبي، الإمارات العربية المتحدة

مارس 2006 - ديسمبر 2009

 Promotion of the company pharmaceutical products to targeted customers using all selling, negotiation, presentation and persuasive skills.
 Total responsibility to create the sales target revenues and formularies inclusions.
 Setting long and short-term objectives for the promotional business after extensively analyzing the Market and the business environmental driving forces using the pre-learned marketing tools \[market definition, market map, buying process ladder, customer portrait, competitors assessments, SWOT analysis…etc\]
 Developing suitable and feasible business strategies to attain the pre-set objectives.
 Developing Marketing plan.
 Developing and performing Trainings to the sales team.
 Experience in Launching products.
 Developing innovative marketing activities and promotional mix to meet brand objectives and customer needs.
 Develop and maintain reliable contact with the Key Opinion Holders to secure the business and re-enforce the company favorable image. \[Achievements: Strong Relation with Key scientific leaders in the UAE country as well as with the key payers\]
 Developing speakers and organizing marketing evening meetings, expert panel meetings, round table discussions & hospital lectures.
 Focusing on customer excellence: Actively seeks to discover and meet the needs of customers by building strong relationships and delivering innovative solutions.
 Working collaboratively in Teamwork with other function areas in order to achieve the global organization vision and goals. Helping others succeed, through collaboration and direct or indirect influence.
 Demonstrating business ethics, by well understanding of business principles.

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
التسويق والعلاقات العامة

Medical representative

يناير 2005 - مارس 2006

Novartis

الإسكندرية، مصر

يناير 2005 - مارس 2006

 Promotion of the company pharmaceutical products to targeted customers using all selling, negotiation, presentation and persuasive skills.
 Total responsibility to create the sales target revenues and formularies inclusions.

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
التسويق والعلاقات العامة

Pharmacist

يوليو 2001 - ديسمبر 2004

Amiri Pharmacy

الإسكندرية، مصر

يوليو 2001 - ديسمبر 2004

Dispensing medicines and Advising patients

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
الطب والرعاية الصحية والتمريض

التعليم

leicester university

ديسمبر 2010

ديسمبر 2010

ماجستير، Business administration "Learning and development"

المملكة المتحدة

*Major: Learning and development *other courses taken: - management people & organisation -Human resource management - strategic marketing - finance - accounting - strategic decision making - strategic analysis and choice - implementing strategies - strategic human resource management - international marketing

pharmacy college Alexandria university

يوليو 2004

يوليو 2004

بكالوريوس، pharmaceutical sciences

مصر

Saint Marc College

يوليو 1999

يوليو 1999

الثانوية العامة أو ما يعادلها، Sciences

مصر

Skills

Sales
Expert
Sales
Expert
Team Management
Expert
Team Management
Expert
Project Management
Expert
Project Management
Expert
Training
Expert
Training
Expert
Learning Management
Expert
Learning Management
Expert
Training, coaching
Expert
Training, coaching
Expert
sales & marketing & key account management
Expert
sales & marketing & key account management
Expert
learning projects management
Expert
learning projects management
Expert
Learning & Capabilities Development Management
Expert
Learning & Capabilities Development Management
Expert
Sales
Expert
Sales
Expert
Team Management
Expert
Team Management
Expert
Project Management
Expert
Project Management
Expert
Training
Expert
Training
Expert
Learning Management
Expert
Learning Management
Expert

اللغات

الانجليزية

متمرّس

الفرنسية

متمرّس

العربية

متمرّس

التدريب و الشهادات

الشهادات
certified professional trainer
IAO international accredetation organisation USA by spiders int training
Oct 2012 - Mar 2013
certified internal customer service excellence auditor
TICSI the international customer service institute USA by Ethos consulting
Jan 2014 - Feb 2014