IT help desk technician
Sudan Radio and Television Broadcasting
Total years of experience :39 years, 0 Months
Perform troubleshooting through diagnostic techniques and Identify and suggest possible improvements on procedures.Walk customers step-by-step through the problem-solving process. Communicate customer feedback to the appropriate internal team members Work with desktop support engineers to provide customers with superior service.
Compiling news materials for todays events and sending them to the relevant departments according to the required importance such as (production, design, monitoring, etc.) Preparing and reviewing data sources to ensure they are completely correct and Provides easy ways to recall the saved data at any time.
As a Data Entry Clerk, I pride myself on my ability to manage multiple databases with accuracy and efficiency. Since I oversaw the data entry tasks for Department, I used my exceptional organizational skills to ensure all databases were well-kept and up to date. Additionally, I have the proven ability to work well both independently and as part of a team. Although I performed most of my entry duties alone, I often worked with the management team to identify opportunities for implementing new technology systems that improved my workflow
Perform troubleshooting through diagnostic techniques and Identify and suggest possible improvements on procedures.
Walk customers step-by-step through the problem-solving process
Communicate customer feedback to the appropriate internal team members Work with desktop support engineers to provide customers with superior service.
Compiling news materials for todays events and sending them to the relevant departments according to the required importance such as (production, design, monitoring, etc.)
Personality skills
Dealing with all computer programs and digital devices .
Communicate with the team and solve any problems in Works.
Good knowledge of technical applications in the Computer field
The field of telecommunications engineering consists of the integration of the field of electronic and electrical engineering and overlaps with other areas of engineering, such as civil engineering and technical applications to materials science, and chemical and physical properties, where attention is also focused on the quality and connectors specification Conductors in terms of the quality of the severity of the manufacturing and chemical characteristics and physical, as well as structural engineering design of the connector and the most common connectors in the contemporary world is the specification of the copper, coaxial cable, fiber optic, and radio waves.
