IT ENGINEER
FRENCH BAKERY
Total years of experience :2 years, 9 Months
• Manage and monitor all installed systems and infrastructure.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions.
• Maintain security, backup, and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
Install, update, support and troubleshoot XP, windows 7, windows 8 and Microsoft office 2007, 2010 and other authorized desktop applications
Troubleshooting system start up problems
Software’s installation
Troubleshooting hardware/networking/OS related queries of our customers over phone
Antivirus support
Troubleshooting basic network issues such as Wi-Fi, LAN