IT Support
SolexPlus
Total years of experience :20 years, 0 Months
Managing Active Directory users.
Managing Outlook configuration with Outlook Web Access.
Managing SAP users.
Configuration of Internet Proxies.
Installation of PetroRabigh standard Software.
Remote installation of Hardware Devices (Network Printers, Stand alone Printers, Scanners and all Wireless Access Devices).
Maintaining and Updating Anti-Virus Software (McAfee Corporate).
Logging user issues as Trouble Tickets on the Management System (Service Desk Plus).
VPN Connectivity for Remote Users.
Citrix installation for Aramco Secondee Employees to access Aramco Domain.
Infokall is a leading developer of innovative wireless solutions and provides integration services. Infokall delivers solutions that allow organizations to leverage their existing systems, integrate data and wirelessly enable information. All of this is provided in a highly secure and scalable environment. Infokall is an SEI CMM Level3 and ISO 9002:2000 compliant company with multi-disciplinary technical capabilities.
Responsibilities
* Administering the network having 1 Exchange 2003 Server, 1 SQL Database, 1 Oracle Server, 1 Domain Controller, 60 HP Desktops, Manageable Switch & Watch Guard Firewall
* Duties entailing Administration and Management of Windows 2003/Exchange Servers and clients.
* Updating Patch for all Windows 2000/2003 servers using MS-SUS (Software Update Services)
* Configuring VPN Connectivity between client sites and our Infokall, US Office
* Monitoring 1 MB RF Link
* Co-ordinate with all link vendors for logging/follow-up of any Link issues
* Responsible for Operations Management involving Backups and optimizing Server Performance
* Installation, Configuration and Management of RDBMS clients and servers
* Installation, Configuration and Management of Application servers
* Centralize updating of Antivirus patch from Symantec System Console server
* Day to Day Security Update and monitoring the system for known virus and cleaning the same if exists
* Providing Technical Support to INFOKALL Employees
* Provide visibility of evolving computing technology by investigating new technology and systems architecture; and presenting the information to peers and management
* Managing Win2000 Server as domain controller, & also as Oracle Server
* Installed Red hat Linux server as File Server configured samba server & client
CVS Fileserver
* Installed Oracle on Windows Configuring & Creating Multiple Database,
Importing of table with data, taking backup (exporting) of Tables with data
* Configured Win2000 server as Router Using Two network card, Configured Proxy on it & managing it as Internet Server
* Installation & configuring of Application Servers like Web sphere, Web Logic,
Tomcat
* Installed & configuring Of Web server such as Apache HTTP Server using
Mod_jk
* Configuring Web Based Applications for the Clients
* Installation, administration and troubleshooting of DOS, Windows 9x, Windows NT workstation and server, windows millennium edition, windows 2000 professional, windows 2000 server, Linux 9.
* Designing single domain & multiple domain Microsoft Windows NT/2000 domain models and implementing Active Directory.
* Installing and maintaining DHCP, WINS & DNS servers.
* Planning, creating and maintaining user and group accounts to ensure that each user can log on to the network necessary access rights.
* Configuring User Profiles, System Policies to ensure Network Security.
* Planning, implementing and enforcing a security policy for protecting data and shared network resources, including folders, files and printers.
* Walking the customer through the installation, configuration and troubleshooting hardware/Software components to the Desktops.
* Downloading the latest device drivers for the hardware and updating them on our FTP site successfully configured.
* Assembling of the computers.
* Installation and configuring the drivers like Audio, video, Ethernet card, MODEM, Web and digital camera, Zip drive.
* Installing and managing printers at local and network level.
* Providing support for installation, maintenance and troubleshooting go Local Area Network.
* Train the new employees.