Total Years of Experience: 10 Years, 8 Months
July 2019
To Present
Personal Banking Officer
at Mcb Bank Limited - Sri Lanka
Location :
Sri Lanka - Colombo 1
*Handling customer quiries
*Processing outward transfers (Slips, Cefts, Outward Telegraphic)
*Updating investment maturities
*Updating AML, KYC,
*Processing outward transfers (Slips, Cefts, Outward Telegraphic)
*Updating investment maturities
*Updating AML, KYC,
July 2016
To October 2018
Junior Executive
at Amana Bank PLC
Location :
United Arab Emirates
Successfully serviced and managed over 200 high net worth customers
Ability to comprehend and understand customer complaints and mitigate those
complaints to practical solutions.
Experienced in handling customer queries, promotion of products to suit customer
needs, safety deposit lockers, cash management, front and back office of branch
banking.
Worked closely with Head of Prestige Banking to ensure smooth flow in operations
and successfully contribute towards organizational goals
Ability to train and lead individuals who are passionate about branch operations
Promoted from Junior Executive Assistant (JEA) to Junior Executive (JEX) in January
Ability to comprehend and understand customer complaints and mitigate those
complaints to practical solutions.
Experienced in handling customer queries, promotion of products to suit customer
needs, safety deposit lockers, cash management, front and back office of branch
banking.
Worked closely with Head of Prestige Banking to ensure smooth flow in operations
and successfully contribute towards organizational goals
Ability to train and lead individuals who are passionate about branch operations
Promoted from Junior Executive Assistant (JEA) to Junior Executive (JEX) in January
April 2014
To June 2016
at Elite
Location :
United Arab Emirates
Was part of the
November 2012
To March 2014
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