Quality Management Manager
الماجد للعود
Total years of experience :17 years, 11 Months
• Lead the implementation of quality related policy, process, best practice, etc.
• Implement and maintain local QMS documentation required to ensure the effectiveness of the system and assure product quality. Ensure the effectiveness and completion of the documentation lifecycle
• Implement and maintain an internal audit schedule that expresses the level of compliance to appropriate requirements, lead follow-up actions and drive improvements. Lead external quality related audits by authorities and customers.
• Lead cross functional improvement projects and meetings in relation to Quality KPI’s performance improvement and the effectiveness of the QMS
• Coordinates and communicates Quality KPI to Management and other team members
• Develop processes and procedures to ensure conformity to manufacturing international standards and to optimize production and warehousing performance and achieve business objectives.
• Manage Supplier Assurance Programs to optimize vendor performance. and setting criteria for evaluation of suppliers and a plan to evaluate them on a quarterly basis
• Plan and conduct audits to evaluate the performance of the business processes and to check compliance to QMS.
• Develop the quality culture to increase employee awareness and their contribution to achieving the quality objectives under the ISO & GMP standards
• Obtain ISO & GMP certifications.
• Minimize the supply risk by providing risk assessment and risk management.
• Manage material specification within the factory through real-time follow-up during packaging operations.
• Establish a method to proactively monitor all the process and packing on a daily basis and the issues are addressed on a day-to-day basis.
• Investigate all major NCR’s, repeating minor NCR’s. And take preventive measures in this regard to avoid recurrence of cases
• Investigated and reported all major complaints received from the market and consumer with corrective actions.
Developing a customer questionnaire to find out the complaints received from them and to put root solutions on them
• Analyze all minor complaints on a weekly and monthly basis and trend them and present to management and department heads to show the preference area for action to contain the complaints.
• Establish an action plan to review the corrective actions on all major NCR’s and quality failures. and the development of preventive measures for it to prevent its recurrence
• Verification and validation of new equipment, process and products.
Develop a preventive and corrective maintenance plan for the equipment
• Ensure the effectiveness of processes critical to quality and provide QMS awareness training to appropriate personnel on site
• Conduct investigations, Quality awareness and training programs to drive continual improvement, across the plant.
Create a comprehensive and integrated system to achieve quality in all activities and services and follow them in a manner consistent with recognized international standards.
- Establishing a strategy for implementing quality systems.
- Preparing internal audit plans.
- Preparing and controlling the internal audit reports.
- Preparing, monitoring and maintaining controls, documents and procedures.
- Monitor and analyze events, developments, variables, phenomena, internal and external issues and their implications, express appropriate options and alternatives to them, and propose optimal scenarios to deal with them.
- Carry out oversight and internal auditing of all departments to ensure their implementation of procedures.
- Develop effective new procedures for achieving quality and discrimination.
- Identify relevant training needs related to quality and evaluation of training.
- Promote quality and performance improvement.
- Performance evaluation by collecting relevant data and preparing statistical reports.
- Non-conformance treatment and continuous improvement.
- Follow up the implementation of quality procedures.
- Violation monitoring, evaluation and review of periodic reports.
The ISO Internal Auditors responsible for ensuring the smooth running and
maintenance of a comprehensive internal audit system in relation to ASQ Group and Factory ISO certifications and providing support on various operational matters and projects.
Responsibilities:
- Carrying out regular internal audits for ASQ Group and Factory ISO certifications (ISO 9001, 14001 and 22716)
- Monitoring the audit cycle programmer to ensure it remains effective and up to date
- Acting as an objective source of independent advice to ensure validity, legality and goal
- achievement of the requirements of these four certifications
- Producing and submitting a full audit report on each audit undertaken
- Producing audit summary reports for each audit undertaken
- Ensuring any non-conformities are listed on the appropriate non-conformities log and corrective
- actions are assigned to the appropriate party
- Ensuring all follow-up actions are listed on the appropriate Action plan, and ‘Work In Progress’
- comments are provided after an appropriate interval for each action until completion
- Conduct follow up audits / checks to monitor non-conformities and ensure other actions are completed
- Engaging with continuous knowledge development regarding each certification’s requirements,
- recommended best practices, tools, techniques and performance standards
- Recommending appropriate changes as a result of and Factory internal
- Management Systems for Quality, Environment, GMP and information Security where necessary
- Taking minutes and producing a report for the annual management review meetings for ASQ Group and Factory
- ISO certifications
- Conducting induction training to new joiners on ASQ Group and Factory ISO certifications
- Experience of conducting internal audits for ISO standards
- Experience of ISO 9001, 14001 and 22716 standards preferable
- Ability to manipulate large amounts of data and to compile detailed reportsthe audit results to ASQ Group
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