Mohamed Salih Ibrahim

Review underwriting decisions and approved applications to ensure
accuracy and validate customer details, coverage amounts, premiums,
and policy terms.
Ensure all necessary documents (medical reports, financial statements,
etc.) are in order before issuance.
Issue policies in digital or physical format and ensure timely delivery to
customers.
Conduct quality checks on issued policies to prevent errors.
Work closely with agents, underwriters, and customer service teams to
clarify policy details.
Handle policy amendments or endorsements as needed.
Attend industry conferences and training sessions to enhance
professional knowledge.
Collaborate with insurance agents and medical professionals to gather
necessary information..
Review and update underwriting policies and procedures as needed..
Ensure compliance with company policies and legal requirements.
Prepare detailed reports and documentation for each application
reviewed.
Assist in the development of new insurance products and services.
Work closely with the claims department to resolve any
underwriting‑related issues.
Contribute to the overall profitability and growth of the company

• Reviewing claim submissions and verifying the information.
• Recording and maintaining insurance policy and claims information in a
database system.
• Processing claim payments by settling claims reports and send to finance.
• Handling claims cancelation requests.
• Sharing reports and members claim histories with the other departments
• Performing other clerical tasks, as required.

• Develop annual sales plans in collaboration with management.
• Set overallsales target and distribute per region and salesforce.
• Conduct performance appraisal for sales team.
• Coach salesforce and provide needed support to close any gaps resulted
from the appraisal.
• Maintain strong and healthy relationswith all customers.
• Prepare monthly comprehensive sales reports to trackperformance and
execute corrective actions if required.
• Perform periodicstocktaking exercise to ensure accuracy and availability
that meets demand.
• Apply First‑In‑First‑Out concept to minimize damage and obsolete items.

Led several advertising campaigns for key client ‑ DAL Group.
• Collaboratewith team members to materialize project in due date.
• Create plans and communicate deadlines to ensure project delivery on
time.
• Maintain healthy relation with clients.
• Conduct performance appraisal for team.

Led several advertisingcampaigns for key client ‑ MTN Sudan.
• Collaborate with team members tomaterialize project in due date.
• Create plans and communicate deadlines toensure project delivery on time.
• Maintain healthy relation with clients.
• Conduct performance appraisal for team.