محمد سمير, Logistics supervisor

محمد سمير

Logistics supervisor

DHL

البلد
مصر - القاهرة
التعليم
بكالوريوس, accounting
الخبرات
14 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 10 أشهر

Logistics supervisor في DHL
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ يناير 2014

•Manage HP regional account with all transaction responsibility Inbound, outbound, defective shipping, work on HP System and make Invoice for Good return parts.
•Responsible for 4 times cycle count per year.
•Ensure that all data relevant to an inbound and/or outbound order are received in a manner that will enable them to be processed and recorded in the appropriate system fields.
• Update customer inventory systems as per work instructions and maintained current.
•Escalate to line supervisor/manager any service failures caused by subcontractors or other DHL entities.
•Ensures that any discrepancies (quality/quantity) are highlighted correctly and in a timely manner reported to the customer and/or internal customer services and ELC management team.
•Where necessary performs pre-alert and pro-active track and trace.
•Uphold ISO 9002 & 14001 procedures within ELC as per policy to ensure compliance.

Logistics Coordinator في DHL
  • مصر - القاهرة
  • يناير 2013 إلى يناير 2014

• Handle more than five global deals account Nokia Siemens regional Account, HP, Cisco, Oracle and Data domain.
• Responsible for more than 2000 inbound, outbound and shipping transaction per month.
• Support Nokia Siemens Subcontractors with strategic parts they order on-time and arrange delivery according to the deadline so they can maintain their Network.
• Follow-up stocks quantities and qualities.
• Manage order delivery schedules.
• Responsible for more than 15000 Strategic Spare Parts Processing.
• Collect faulty parts and organize the shipping process for those parts to Netherlands.
• Handle the daily tasks and daily mail requests from Nokia and DHL Logistics Center in Dubai.
• Record any inbound or outbound transaction on excel sheet and on logistics system.
• Perform cycle counts for the customers 6 times per year.
• Communicate with customers on a daily basis to sustain their inquiries.
• Manage and optimize warehouse to insurer that all centimeter were well used.

indoor Sales في b-tech
  • مصر - القاهرة
  • يناير 2012 إلى يناير 2013

Sell Sony products.

costumer service for vodafone prormo في teleperformance
  • مصر - القاهرة
  • أغسطس 2009 إلى يناير 2012

Answering vodafone costumer asking about vodafone promo

accounting في habibanet
  • مصر - القاهرة
  • يوليو 2009 إلى أغسطس 2009

مراجعة تحصيلات الفروع
امساك دفاتر اليومية والخزينة ودفاتر الوارد والصادر
مراجعة كشف حساب البنك

الخلفية التعليمية

بكالوريوس, accounting
  • في helwan uni
  • يونيو 2009

75 %

Specialties & Skills

English
Accounting
Computer languages: ICDL (International Computer Driving Licence)
English: pass 14 level in general in LCSE center.

اللغات

الانجليزية
متوسط
العربية
متمرّس