mohamed samir, Logistics supervisor

mohamed samir

Logistics supervisor

DHL

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, accounting
Expérience
14 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 10 Mois

Logistics supervisor à DHL
  • Egypte - Le Caire
  • Je travaille ici depuis janvier 2014

•Manage HP regional account with all transaction responsibility Inbound, outbound, defective shipping, work on HP System and make Invoice for Good return parts.
•Responsible for 4 times cycle count per year.
•Ensure that all data relevant to an inbound and/or outbound order are received in a manner that will enable them to be processed and recorded in the appropriate system fields.
• Update customer inventory systems as per work instructions and maintained current.
•Escalate to line supervisor/manager any service failures caused by subcontractors or other DHL entities.
•Ensures that any discrepancies (quality/quantity) are highlighted correctly and in a timely manner reported to the customer and/or internal customer services and ELC management team.
•Where necessary performs pre-alert and pro-active track and trace.
•Uphold ISO 9002 & 14001 procedures within ELC as per policy to ensure compliance.

Logistics Coordinator à DHL
  • Egypte - Le Caire
  • janvier 2013 à janvier 2014

• Handle more than five global deals account Nokia Siemens regional Account, HP, Cisco, Oracle and Data domain.
• Responsible for more than 2000 inbound, outbound and shipping transaction per month.
• Support Nokia Siemens Subcontractors with strategic parts they order on-time and arrange delivery according to the deadline so they can maintain their Network.
• Follow-up stocks quantities and qualities.
• Manage order delivery schedules.
• Responsible for more than 15000 Strategic Spare Parts Processing.
• Collect faulty parts and organize the shipping process for those parts to Netherlands.
• Handle the daily tasks and daily mail requests from Nokia and DHL Logistics Center in Dubai.
• Record any inbound or outbound transaction on excel sheet and on logistics system.
• Perform cycle counts for the customers 6 times per year.
• Communicate with customers on a daily basis to sustain their inquiries.
• Manage and optimize warehouse to insurer that all centimeter were well used.

indoor Sales à b-tech
  • Egypte - Le Caire
  • janvier 2012 à janvier 2013

Sell Sony products.

costumer service for vodafone prormo à teleperformance
  • Egypte - Le Caire
  • août 2009 à janvier 2012

Answering vodafone costumer asking about vodafone promo

accounting à habibanet
  • Egypte - Le Caire
  • juillet 2009 à août 2009

مراجعة تحصيلات الفروع
امساك دفاتر اليومية والخزينة ودفاتر الوارد والصادر
مراجعة كشف حساب البنك

Éducation

Baccalauréat, accounting
  • à helwan uni
  • juin 2009

75 %

Specialties & Skills

English
Accounting
Computer languages: ICDL (International Computer Driving Licence)
English: pass 14 level in general in LCSE center.

Langues

Anglais
Moyen
Arabe
Expert