Mohamed Samir Hassan Mostafa, Purchasing Specialist

Mohamed Samir Hassan Mostafa

Purchasing Specialist

المتحده للصناعات الغذائية

Location
Egypt
Education
Bachelor's degree,
Experience
13 years, 9 Months

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Work Experience

Total years of experience :13 years, 9 Months

Purchasing Specialist at المتحده للصناعات الغذائية
  • Egypt - Cairo
  • My current job since October 2011

•Working Purchasing Specialist At United Food Industries ( UFI ), Working with Alpha system & Sap System.

Group Admin Clerk at Egyptian Takaful Life
  • Egypt - Cairo
  • My current job since August 2012

Responsable in Credit Shelid
Deal With All Banks
Prepare Quotes
Prepare Claims For All Project
Haj and Omra Project

Senior Agent ( Act As Team Leader ) at Etisal International Company
  • Egypt - Cairo
  • March 2010 to April 2011

How to solve customers' problem, how to use professional way to control the call, make good Communication between all departments to solve customers' problems coordinates Customer feedback.
• Deliver and ensure the satisfaction of the customers
• Deliver efficient, effective, professional and courteous service to intermediaries and customers.

Senior RepresentativeNight Shift ( Activation -Data Validation ) \[ Oct 2010 / Now \]
Night Shift Responsibilitys
 Repsosabile for Floor supuer viosre
 Repsosabile for escliation in case there application outage with SC team and DA team
 Set and define analysis on activation accounts in order to define percentage of activation accounts and send it to OSM
 Responsibe about audit on Activation Night shift team and them work .
 Cordinate with WFM area in order to handle area problem, durig rush hours

Education

Bachelor's degree,
  • at Banha University FacUtly Of commerce english Section
  • September 2009

Specialties & Skills

Data Validation
Professional Communication
Customer Feedback
Customer Satisfaction Analysis
Call Control
Customer services

Languages

English
Intermediate

Training and Certifications

word & excel & acess ....ect (Training)
Training Institute:
ICDL
Date Attended:
June 2008