Mohamed magdy Shaheen

• Manage comprehensive B2B project sales, commercial accounts, and field procurement tracking for
electrical materials across major construction and engineering projects in Kuwait.
• Consistently exceed monthly sales and revenue targets through proactive market penetration, rigorous
quotation follow-ups, and strategic cross-selling.
• Drive new business development by onboarding top-tier contractors and engineering firms, successfully
establishing new corporate credit accounts for major companies including DASCO, Al-Hassawi, Carrier, and
SAK Construction Company.
• Successfully leverage a strong pre-existing network of procurement and project managers from the
aluminum and contracting industries to secure immediate Request for Quotations (RFQs).
• Revitalize dormant client accounts and manage client relations, ensuring competitive market pricing, prompt
delivery coordination, and flexible credit payment facility management.

• Sell aluminum products to contractors and walkin clients.
• Manage client accounts, update balances, handle invoicing, and follow up on payments.
• Maintain regular communication with clients regarding order status and post sales support.
• Develop marketing content and campaigns on Instagram, TikTok, and Facebook to grow brand visibility.
• Coordinated order fulfillment with operations to ensure timely delivery and customer satisfaction.
• Achieved 120% of monthly sales target within first 6 months.

• Delivered personalized luxury jewelry sales and high end customer service.
• Educated clients on product specifications and provided tailored recommendations.
• Exceeded sales targets consistently.
• Trained new staff in sales techniques and product knowledge.

Directed daily branch operations and supervised teller team of 10+.
• Achieved branch profitability growth of 15%
year on year.
• Implemented local marketing campaigns to expand client base.
• Resolved escalated customer complaints and improved service quality.

• Assisted customers in selecting apparel and accessories that matched their style and preferences.
• Maintained visual merchandising standards to reflect the latest fashion trends and collections.
• Managed stock rotation, pricing, and display organization to maximize sales performance.
• Built long-term customer relationships through personalized styling advice and after-sales support.
• Achieved and exceeded monthly sales targets through upselling and cross-selling techniques.

• Managed patient admissions and updated patient records in the hospital system.
• Issued bills for inpatient and outpatient services and handled payments.
• Coordinated between departments for patient admission and discharge processes.
• Assisted patients and families with billing queries and insurance coordination.
• Maintained high standards of service under pressure.