Technology Strategist
ENEC
مجموع سنوات الخبرة :31 years, 10 أشهر
ENEC, Abu Dhabi (Sep ‘13 - Present)
Technology Strategist
Company Profile:
ENEC is Abu Dhabi government owned organization, charged with implementing the UAE peaceful nuclear energy program. Launched in 2009, ENEC specializes in the deployment, ownership and operation of nuclear power plants within UAE to provide safe, clean, efficient and reliable electricity by 2017, meeting 20% of national capacity, to power the growth of the UAE.
Key Responsibilities and Highlights:
As a member of Strategic Planning team, become an advisor to ENEC ICT division in various areas, such as Data Center, IT Outsourcing/Operating Model, etc.
Delivered Data Center Strategy, incorporating today's requirements, 5 years business growth plans, DR requirements, and discounted cashflow analysis.
Develop PMO Methodology for ENEC, integrated with Nuclear Culture of Safety principles.
Revive and maintain Knowledge Management practice to meet local and international regulatory requirements.
As a core team member of ENEC Transformation project, contributed in developing new strategy, vision, mission and objectives, review and enhancement of ENEC Management System encompassing Policies, Processes and Procedures, and ENEC Operating Model.
ENEC, Abu Dhabi (Sep '13 - Present)
Technology Strategist
Company Profile: ENEC is Abu Dhabi government owned organization, charged with implementing the UAE peaceful nuclear energy program. Launched in 2009, ENEC specializes in the deployment, ownership and operation of nuclear power plants within UAE to provide safe, clean, efficient and reliable electricity by 2017, meeting 20% of national capacity, to power the growth of the UAE.
Key Responsibilities and Highlights:
✓ As a member of Strategic Planning team, become an advisor to ENEC ICT division in various areas, such as Data Center, IT Outsourcing/Operating Model, etc.
✓ Delivered Data Center Strategy, incorporating today's requirements, 5 years business growth plans, DR requirements, and discounted cashflow analysis.
✓ Develop PMO Methodology for ENEC, integrated with Nuclear Culture of Safety principles.
✓ Revive and maintain Knowledge Management practice to meet local and international regulatory requirements.
✓ As a core team member of ENEC Transformation project, contributed in developing new strategy, vision, mission and objectives, review and enhancement of ENEC Management System encompassing Policies, Processes and Procedures, and ENEC Operating Model.
IT Center, Dubai world, Dubai (May ‘00 - July '13)
Head of Professional Services
Company Profile:
ITC is an IT arm of Dubai World, the umbrella encompassing local and multinational organizations with diverse business activities with more than fourteen thousands knowledge workers. Major business units served by ITC are, DP World, Dubai Customs, Nakheel, JAFZA, Limitless, Trakhees, DMCC, Tejari, PU, etc. ITC has been tuned and organized internally to serve its customers faster, better and in cost-effective manner.
Extensive experience (12+ years) at Dubai World, a holding company with a diversified industries portfolio, as Head of Professional Services, Acting Chief Technology Officer, Chief Architect, Service Delivery Officer, IT Security & QA Director, Program Manager, Service Delivery Manager and Ecommerce Specialist
Direct the optimization and cost-saving strategies leading to significant cost savings through technology refreshment, integration & re-usability, contracts review, consolidation, asset optimization and standardization initiatives
Direct the delivery of multi-million dollar turnkey projects to meet the business objectives of diverse stakeholders. Skilled manager and leader who always meet and exceed project expectations, ensuring initiatives are completed on time and within budgetary guidelines
Lead IT transformation following three acquisitions and strategy realignments; Key role played in Business Transformation initiatives
Lead the assessment of the new data center and extension of existing two data centers in conjunction with multiple office move/expansion projects, IT operations benchmark and outsourcing
Key Responsibilities and Highlights:
Head of Professional Services:
Establish the Commercial capability within the organization as part of business transformation from an internal IT cost center to a commercial profit center
Transformation of IT department into a commercial entity with over 100m in revenues with over 150 services in the Service Catalogue, allowing to breakeven in the first year of operation
Establish and manage Pre-sales, Products development and Alliance divisions and Bid Management
Market segmentation and offer classification
Establishment of Innovation and Incubation functions and ecosystem
Lead Innovation initiatives and change management to introduce the innovation culture
Represent the organization in public events and forums; Performed the role of mentor for the first ever Start-up Weekend Dubai and other entrepreneurial events
Provide guidance and consultancy across all the functions of IT business
✓ DataCenter Dynamics, Dubai, November 2012
✓ Abu Dhabi Innovation Forum, Abu Dhabi, January 2012
✓ Startup Weekend Dubai (as a Mentor), Dubai, November 2011
✓ Abami Leadership & Team Building, Dubai, November 2011
✓ Social Web and Marketing, Dubai, October 2011
✓ Gartner CIO Conference, Dubai, February 2011
✓ Improving Your Sales Skills, Dubai, November 2010
✓ Certified Data Center Professional Training, Dubai, April 2010
✓ Cisco CIO Roundtable, Dubai, Feb 2010
✓ TOGAF 8 Enterprise Architecture, Dubai, Nov 2009
✓ Ethical Alternative Banking (DIIC), Dubai, 5-June 2009
✓ IDC Virtualization & New Datacenter Customer Panel, Dubai, 27-May 2009
✓ IBM CIO Council, Dubai, 2008
✓ IBM SOA/BPM Business Workshop, Oct 2008
✓ BS7799 Lead Auditor, Dubai, Jul 2005
✓ eGovernment Security Conference, Dubai, Jun 2005
✓ BS7799 Workshop, Etisalat, Dubai, Nov 2004
✓ PMI Project Management Training, Changing Attitudes, Dubai, Jun 2004
✓ Securing and Auditing your Web-site, MIS Training Institute, Dubai, UAE. Feb 2002
✓ eSecurity Conference, IIR, Dubai, UAE, May 2001
✓ SecurId Training, RSA, Dubai, UAE, Dec 2000
Attended over 100 conferences, round-table discussions and trainings in various business, technical and skill disciplines.
ISP - Etisalat, Abu Dhabi (Jan '97 - Apr '00)
Chief Technician
Company Profile: The leading ISP in the region. Two ISP data-centers, one in Abu Dhabi and other at Dubai and various PoPs existed. The connectivity services included Fiber-optic, Lease line, ISDN LAN, dial-up, ATM. The data services included Web, Proxy, Mail, DNS, NNTP, etc. The customer base was spread across hundreds of enterprise customers using combination of services and thousands of home users using dialup and DSL
Key Responsibilities and Achievements:
✓ Design & Maintain ISP network infrastructure; Managed Proxy Server, NNTP Server, Mail Server, DNS Server, Web Server, Radius Authentication and Accounting Server
✓ Automation of statistics collection, reports and business analysis
✓ Major role played in implementation of network management project using HP OpenView to manage ISP infrastructure using out-of-band network
✓ Participated in the high speed back bone based on ATM technologies to connect POPs to the central sites using Classical IP over STM-1
✓ Customer management; Managed mission critical ISP network to support more than 100, 000 dial-up subscribers and hundreds of leased line and ISDN LAN Connect customers
✓ Evaluate different technologies; network assessment and documentation
✓ Digital forensic and security incident investigations and technical project management
✓ Design and implement large, scalable, and reliable and fault tolerant proxy setup to provide web cache and controlled Internet access to Internet subscribers in UAE
✓ Manage security infrastructure, e.g., firewalls, authentication & accounting servers, server lock-down
✓ System administration of SUN servers, web cache and Network administrations of ISP infrastructure
✓ Provide 3rd level customer support and capacity planning
✓ Staff management and training
ISP - Etisalat, Abu Dhabi (Jan ‘97 - Apr ‘00)
Chief Technician
Company Profile:
The leading ISP in the region. Two ISP data-centers, one in Abu Dhabi and other at Dubai and various PoPs existed. The connectivity services included Fiber-optic, Lease line, ISDN LAN, dial-up, ATM. The data services included Web, Proxy, Mail, DNS, NNTP, etc. The customer base was spread across hundreds of enterprise customers using combination of services and thousands of home users using dialup and DSL
Key Responsibilities and Achievements:
Design & Maintain ISP network infrastructure; Managed Proxy Server, NNTP Server, Mail Server, DNS Server, Web Server, Radius Authentication and Accounting Server
Automation of statistics collection, reports and business analysis
Major role played in implementation of network management project using HP OpenView to manage ISP infrastructure using out-of-band network
Participated in the high speed back bone based on ATM technologies to connect POPs to the central sites using Classical IP over STM-1
Customer management; Managed mission critical ISP network to support more than 100, 000 dial-up subscribers and hundreds of leased line and ISDN LAN Connect customers
Evaluate different technologies; network assessment and documentation
Digital forensic and security incident investigations and technical project management
Design and implement large, scalable, and reliable and fault tolerant proxy setup to provide web cache and controlled Internet access to Internet subscribers in UAE
Manage security infrastructure, e.g., firewalls, authentication & accounting servers, server lock-down
System administration of SUN servers, web cache and Network administrations of ISP infrastructure
Provide 3rd level customer support and capacity planning
Staff management and training
Computracs, Sharjah (Oct '95 - Dec '96)
Sr. Computer Engineer
Company Profile: A small-size company dealing in sales and support of computers and networks, IT solutions and training.
Key Responsibilities:
✓ Manage IT requirements and projects
✓ Provide support for networking, hardware and software products and platforms
✓ Installation, Configuration & Maintenance of Novell Netware
✓ Business enhancements, generate sales, provide training & customer support
Computracs, Sharjah (Oct ‘95 - Dec ‘96)
Sr. Computer Engineer
Company Profile:
A small-size company dealing in sales and support of computers and networks, IT solutions and training.
Key Responsibilities:
Manage IT requirements and projects
Provide support for networking, hardware and software products and platforms
Installation, Configuration & Maintenance of Novell Netware
Business enhancements, generate sales, provide training & customer support
HCL Hewlett Packard Limited, Bombay, India (Mar '94 - Sep '95)
Customer Support Engineer
Company Profile: HCL Hewlett Packard was then India's no. 1 IT company, having the presence in various industries and core team with domain knowledge assigned to each business sector
Key Responsibilities:
✓ Integrated UNIX TCP/IP, Novell IPX/SPX with Windows based NetBEUI networks
✓ Supported client-server based heterogeneous network running on multiple NOS
✓ Exceeded revenue targets from annual maintenance contracts and new sales
Microworld Systems Private Limited, Bombay, India (Jul '92 - Mar '94)
Hardware Engineer
TRAININGS & CONFERENCES ATTENDED
✓ Culture of Nuclear Safety, ENEC, October 2013
Appeared for EMBA – result expected in April 2014
Dip in Computer Engineering from M.H.S.S Polytechnic, 1992 with 81.8%, Ranked 4th in the state