Mohamed El Shalakany, أخصائي حاسب إلي

Mohamed El Shalakany

أخصائي حاسب إلي

القابضة للادوية

Location
Egypt - Cairo
Education
Diploma, Business Management and legal studies
Experience
18 years, 4 Months

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Work Experience

Total years of experience :18 years, 4 Months

أخصائي حاسب إلي at القابضة للادوية
  • Egypt - Cairo
  • My current job since April 2012

 Participated in utility consulting practice to support a municipal electric utility client identify business needs for upgrades of their current ERP software.
 Gathered & understood client functional requirements.
 Identified & mapped business processes.
 Performed documentations and implementations.
 Performed training of end-user technicians for client-based platforms.
 Supported services after training to ensure smooth operations on the clients’ side.
 Managed data cleansing and assisted with quality assurance testing.
 Led a team of consultants and utility staffs in documenting business process needs.

مهندس كمبيوتر at الجمهورية للادوية
  • Egypt - Cairo
  • November 2010 to April 2012

 Participated in utility consulting practice to support a municipal electric utility client identify business needs for upgrades of their current ERP software.
 Gathered & understood client functional requirements.
 Identified & mapped business processes.
 Performed documentations and implementations.
 Performed training of end-user technicians for client-based platforms.
 Supported services after training to ensure smooth operations on the clients’ side.
 Managed data cleansing and assisted with quality assurance testing.
 Led a team of consultants and utility staffs in documenting business process needs.

مسئول المبيعات at ايس لايف لتأمينات الحياة
  • Egypt - Cairo
  • September 2010 to November 2010

 Sells life & health, and/or property & casualty insurances directly to customers.
 Coordinates the delivery of all individual and / or group life & health insurance products within the Division.
 Complies with applicable policies and procedures by performing the following duties.
 Customize insurance programs to suit individual customers, often covering a variety of risks.
 Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
 Calculate premiums and establish payment method.
 Perform administrative tasks, such as maintaining records and handling policy renewals.
 Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
 Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
 Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.
 Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

مدير إداري - علاقات عامة - موارد بشرية at المستثمر الصناعي
  • United Arab Emirates - Abu Dhabi
  • March 2006 to April 2010

 Authorization from the company to deal with all government departments, Abu Dhabi Police, Abu Dhabi passports & the Ministry of Labor, the Abu Dhabi International Airport, Dubai Police & all government departments in the United Arab Emirates
 Public relations work as an administratorsupervisor in the company meet visitors and international companies to participate and assist foreign companies in the company's mining licenses from the Municipality of Abu Dhabi, Chamber of Commerce and Industry Abu Dhabi.
 Work with the bank as an assistant expert in banking issues and delivered to the Court of Abu Dhabi
 Working as a contractor and the responsibility of dealing with contractors, subcontractors and suppliers of building materials, cement companies, sand and with unit construction permits in the municipality of Abu Dhabi and extraction work visas for workers of the company and deal with the offices of consultants in the completion of the projects. During my time in the companyI have been building two villas with a loan from First Gulf Bank, the offices of soil testing and all work needed in contracting.

مهندس كمبيوتر at شركة الجمهورية للادوية
  • Egypt - Cairo
  • October 2005 to March 2006

 Responsible for providing on-time & accurate ICT solutions for council staff: in-depth software Installation, configuration & troubleshooting, configuration and troubleshooting of a wide variety of
Components including PCMCIA cards, modems.
 Excellent communication with diagnostic skills, consistently solve problems.
 Promoted to assume additional responsibilities as Technical Advisor providing expert guidance to helpdesk staff.

Education

Diploma, Business Management and legal studies
  • at Alison
  • December 2013
Diploma, Operation Management
  • at Alison
  • December 2013
Diploma, Business Management and Entrpreneurship
  • at Alison
  • November 2013
Diploma, دبلومة موارد بشرية
  • at GEORGETOWN COLLEGE
  • October 2013

دبلومة في الموارد البشرية المتطورة

Diploma, Customer Service Diploma
  • at اليسون - إيرلندا
  • October 2013

Customer Service Diploma with 85%

Bachelor's degree, حاسبات ومعلومات
  • at الاكاديمية الحديثة بالمعادي
  • May 2005

بكالوريس حاسبات ومعلومات

High school or equivalent, علمي رياضة
  • at ثانوية عامة
  • May 2000

ث . ع علمي رياضة

Specialties & Skills

Customer Service
Administration
Technical Support
HR Consulting
ERP design
 Playing Football, Basketball
 Listening music

Languages

Arabic
Expert
English
Expert
French
Intermediate

Memberships

عضو في نقابة العلميين
  • عضو عامل
  • June 2005

Training and Certifications

MCP Microsoft Certified Professional 2008 (Certificate)
Date Attended:
May 2008
Valid Until:
November 2008
ICDL Version 4.0 (Certificate)
Date Attended:
May 2010
Valid Until:
August 2010
Network + (Certificate)
Date Attended:
May 2004
Valid Until:
August 2004

Hobbies

  • playing football