Technical Integration Engineer – Subject Matter Expert
Ibm - Egypt
Total years of experience :12 years, 1 Months
Power IAAS Systems IBM Cloud
■ Continuous integration for with inhouse tools and 3rd party tools for easier seamless experience
■ Providing Support for Power Virtual Server on IBM cloud
■ Provide Support for the Service Broker (code Layer) and All infrastructure components/resources such as PowerVC and Novalink
■ Collaborate with Development to drive product quality, functionality and usability improvements.
■ Allocate the most appropriate resource and design architectures to clients
■ Integrate IBM cloud with third party API services where needed
■ Provide ongoing monitoring and analysis of system operation.
■ Contribute in creating new tools to enhance and ease the troubleshooting/logging process on IBM employees and Clients.
Amazon Web services
• On Boarding Solutions Architect and Implementation Engineer:
■ Allocating the best / appropriate resource and designing architectures.
■ Matching solutions with the corporate environment.
■ Accounting for project constraints such as risks, scope, cost, time and resources. ■Setting the collaboration framework.
■ Implementation of the solution/architecture for the customer.
■ Provide ongoing monitoring and analysis of system operation.
Problem Management Engineer
■ Ownership of problems that have been identified.
■ Allocating the best / appropriate resource to the solution of the problem.
■ Providing analysis on problem impact. Using Tableau to provide analysis and reports. ■ Ensure resolutions are rolled into the network and provide analysis that validates the
solution.
■ Provide ongoing monitoring and analysis of system operation.
GLOBE IT Analyst:
■ Network and Site connectivity
■ Infrastructure and System/ Exchange.
■ Server Application Packaging.
■ Server Administration and asset management.
MWD/LWD Field Engineer :
■ Measuring and Logging while Drilling.
■ Testing downhole tools before and after assembly
■ Operating downhole tools from the surface.
■ Maintenance and operation for APS Mechanical Pulsar and downhole
tools
■ Supporting IT solutions by IBM for customers. ■Troubleshooting IT problems.
■ Redhat Support.
■ Technical support and customer care.
■ Building/ configuring new software.
■ Installing and updating software packages. ■Maintaining computer networks.