Mohamed Shousha

Faculty of Commerce, Tanta University, Egypt  2015 -2016 Bachelor’s Degree in Business Administration.

Education Faculty of Commerce, Tanta University, Egypt  2004 -2008 Bachelor’s Degree in Accounting. Certificates and Courses  Administrative Affairs.  Human resources.  Employee Relations.  ICDL “Microsoft Office”.  SAP & Oracle & ERP systems.  English Language. Languages  Arabic: Mother tongue  English: Fluent Computer Skills  Microsoft Office  SAP System  Oracle System  ERP systems  phone systems  Fax  Scanner  Printer  Copiers Driving License  Egypt  Saudi Arabia Areas of Expertise  Customer needs assessment.  Meeting quality standards for services.  Evaluation of customer satisfaction.  Microsoft Office.  Managing files and records.  Stenography and transcription.  Designing forms.  Administrative and clerical procedures.  Strategic planning.  Resource allocation.  Human resources modeling.  Leadership technique.  Production methods.  Coordination of people and resources.  Payroll.  Customer service  Record maintenance  Transcribing dictation  Supplies management  Communicate Effectively  Vendor management.  Scheduling.  Document control.  Report generation.  Analysis and proofreading.  Meeting and travel support.  Business correspondence.  Presentation development.  Administrative Affairs.  Human resources.  Employee Relations.  Letter drafting  Events coordination  Staff training  Correspondence handling  Travel arrangements  Confidentiality  Multicultural interaction  Office procedures  Build Relationships Personal Skills  Strong computer skills “Microsoft Office and ERP Systems”.  Ability to write business correspondence.  Ability to work independently and with a team.  Ability to meet deadlines.  Knowledge of office management systems and procedures.  Fluency in written and spoken Arabic and English.  Customer focused, and customer friendly skills.  Excellent communication skills, strong organization skills.  The ability to learn and articulate detailed information.  The ability to Multitask and work under pressure.  Attention to detail and strong organizational skills.  An organized approach and excellent time management skills.  Excellent organizational skills.  Excellent verbal and written communication skills.  Able to work methodically and accurately.  Excellent time management skills and ability to multi-task and prioritize work.  Strong organizational and planning skills.  Other skills such as (Responsible , reliable , zealous ,Hard working ,Flexible , Problem Solving , Analyzing Information , Listening Skills, Phone Skills, Fast Learner, Stress Tolerance, Adaptability, products’ knowledge).