محمد شريف مختار صبح تعلب

HelpDesk Head في Biodiversity Monitoring & Assessment Project (BioMAP) Project.

• مصر - القاهرة
• سبتمبر 2006 إلى نوفمبر 2009

- Answer staff questions in person and via phone on all company supported
applications.
- Troubleshoot computer problems.
- Determine source of computer problems (hardware, software, user access, etc.).
- Advise staff on appropriate action.
- Provide recommendations on company application purchases.
= Perform hardware and software installations.
- Provide on-the-job training to new department staff members.
- Evaluation of company hardware and software
- Other duties as assigned.