Business Development Manager
Jotun Paints
مجموع سنوات الخبرة :7 years, 8 أشهر
Successfully planned, designed, and manage multiple projects for international clients in the shipping, ofshore, and oil and gas industries, resulting in a $10 million increase in sales YoY.
●Actively engaged with existing clients to understand their evolving needs, anticipate challenges, and provide tailored solutions, resulting in a 20% increase in client retention and repeat business.
●Developed and maintained technical reports and CRM dashboards to articulate business cases to clients and internal teams with strong influencing skills.
Utilized data analysis tools and techniques to evaluate student performance and identify areas of improvement, working collaboratively with the lead teacher to adjust instruction and intervention plans.
●Assisted in the development and implementation of assessments, analyzing results to evaluate student progress and guide instructional decision-making in a hands-on role.
Provided prompt and courteous technical sales support to customers via telephone, email, and chat, utilizing excellent customer service skills to explain technical concepts.
●Analyze and troubleshoot technical issues related to software, hardware, and network connectivity, using remote desktop tools, knowledgebase articles, and other resources.
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