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تم إلغاء حظر المستخدم بنجاح
محمد سليمان, Admin Assistant

محمد سليمان

Admin Assistant·Ministry of Commerce and Industry

الكويت

بكالوريوس, Hotels management

الخبرة العملية

مجموع سنوات الخبرة: 8 سنوات, 0 أشهر

Admin Assistant

نوفمبر 2017 - سبتمبر 2018

Ministry of Commerce and Industry

الكويت، الكويت

نوفمبر 2017 - سبتمبر 2018

• Provide general administrative and clerical support including mailing, scanning, faxing and copying to management
• Maintain electronic and hard copy filing system
• Open, sort and distribute incoming correspondence
• Perform data entry and scan documents
• Manage calendar for Managing Director
Prepare and modify documents including correspondence, reports, drafts, memos and emails
• Maintain office supplies for department

مجال الشركة:
التجارة
الدور الوظيفي:
إدارية

Admin Assistant

يونيو 2013 - فبراير 2017

Kuwait Investment Company

الكويت، الكويت

يونيو 2013 - فبراير 2017

‏-Manage large amounts of incoming
‏ calls.
‏-Receive and respond to customer inquiries in cooperation with Marketing Office.
‏-Supervise the work of the main Reception, distribution and updating the company's publications
‏-Assistance in answering for inquiries about investment products in cooperation with relevant sectors.
‏-Assist in communicating with advertising agencies to setup media plans and media bookings.
‏-Handle Correspondence, memo and emails.
‏-Coordinate administrative and office tasks to promote the efficient running of the department.
‏-Setup and coordinate meetings and agendas.
‏-Coordinate events and visitors to Kuwait Investment Company.
‏-Publish and update events and company news on website.
‏-Reserve and coordinate meetings rooms with sectors and prepare monthly statement.
‏-Confirm the action of a private archive of the company's daily newspapers orderly.
‏-Coordination and implementation of the local daily newspapers and magazines subscriptions to all departments of the company.
‏-Keep picture gallery for publications, news and events.
‏-Handle checks issued to companies and agencies.
‏-Handle other general administrative tasks as needed and assigned.
‏-Perform other related duties as required.
‏-Coordinate Exhibitions and Conferences outside the company and participate with colleagues in all the company's social, cultural and sports activities.
‏-Perform Colleagues duties in case of absence or vacations and any work is assigned by Senior Manager or direct official.

مجال الشركة:
الاستشارات المالية والاقتصادية
الدور الوظيفي:
إدارية

Data Entry Clerk

يوليو 2012 - يونيو 2013

Arab Information Management Services (AIMS)

الكويت، الكويت

يوليو 2012 - يونيو 2013

• Provide general administrative and clerical support including mailing, scanning, faxing and copying to management
• Maintain electronic and hard copy filing system
• Open, sort and distribute incoming correspondence
• Perform data entry and scan documents
• Manage calendar for Managing Director
Prepare and modify documents including correspondence, reports, drafts, memos and emails
• Schedule and coordinate meetings, appointments and travel arrangements for Managers
• Maintain office supplies for department

مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
إدارية

Receptionist

فبراير 2010 - يوليو 2012

Cataract Resort Sharm El Sheik

شرم الشيخ، مصر

فبراير 2010 - يوليو 2012

• Greet guests and patrons as they arrive
• Manage the registration process
• Ask for identification and ensure that the provided credentials are accurate
• Handle guest check-ins and check-outs appropriately
• Operate hotel switchboard, take calls and provide information and transfer calls
• Manage accurate accounting of all rooms
• Provide guests with room keys and call for bellboys
• Take reservations over the telephone, through emails and in person
• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions
• Refer guests to appropriate departments to resolve complaints or provide suggestions
• Compute bills and take payments
• Provide guests with directions around the hotel
• Contact housekeeping and maintenance departments when a problem is reported
• Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
التسويق والعلاقات العامة

التعليم

Faculty of Tourism and Hotels - Suez Canal University

يونيو 2009

يونيو 2009

بكالوريوس، Hotels management

مصر

المعدل التراكمي (نسبة مئوية): 70%

المعدل التراكمي (نسبة مئوية): 70%

Skills

Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Public Relations
Expert
Public Relations
Expert
Human Resources
Expert
Human Resources
Expert
Administration
Expert
Administration
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Listening Skills
Expert
Listening Skills
Expert
Communication Skills
Expert
Communication Skills
Expert
Attention to details
Expert
Attention to details
Expert
Problem Solving skills
Expert
Problem Solving skills
Expert
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Public Relations
Expert
Public Relations
Expert
Human Resources
Expert
Human Resources
Expert
Administration
Expert
Administration
Expert

اللغات

الانجليزية

متمرّس

الايطالية

متوسط

العربية

اللغة الأم

التدريب و الشهادات

الشهادات
I C D L
Feb 2010
Operations Management
Dec 2016
Leadership - The Key to Guaranteed Business Success
Oct 2016
English Course
Nov 2013

التدريب
الكويت
International Joint
Dec 2016