Mohamed Swelam, HR, Training and Assesment Manager

Mohamed Swelam

HR, Training and Assesment Manager

Australian Careers Educatin

Location
Australia
Education
Master's degree, Business Administration
Experience
11 years, 8 Months

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Work Experience

Total years of experience :11 years, 8 Months

HR, Training and Assesment Manager at Australian Careers Educatin
  • Australia
  • December 2015 to June 2017

Ensuring everyone is fully trained up and can do their job effectively, help employees learn new skills and develop existing ones. As well as helping to design and develop the schemes, also work with the employers to establish the company's needs.Make sure that the courses needed for the training according to the government policy particularly the technical jobs.

Business Development Manager at Pirelli
  • Egypt - Cairo
  • November 2004 to January 2012

•Responsible for the sales and marketing of the corporate sales sector and the big customers' accounts and the business development for the B2B Sector and the different point of sales.
•Building a new sales retail network, following up the current retail network.
•Responsible for opening new markets and doing a consultancy services for our customers to select the most suitable range of our products.
•Supervising the daily activities in the corporate sales unit in addition to dealing with big dealers & fleet owners.
1. To guide and manage the provision of Human Resources services to meet the organization's main objectives. To coordinate the implementation of services, policies, and programs through Human Resources staff and serve on the management team;

2. To liaise with management on policies and procedures issues and provide advice to senior management.3. To support HRD in implementation of policies, procedures and directives.

4. To maintain excellent working relationships with internal clients and external business partners/regulating bodies.5. To identify criteria needed for the job & gathering candidates through the usage of available resources internally and externally
•Monitoring the competitors' activities in the market and pricing process for our products and competitors.
•In regards to opening new markets & maintaining business, and business development, I'm responsible for the communication between Pirelli and our big dealers and the big multi-national companies in the Egyptian market.
• Following up the daily activities of the sales teams in my sector, coaching them, monitoring their achievements according to the sales plan.

Customer Service Supervisor at Egynet
  • Egypt - Cairo
  • January 2002 to October 2004

•Supervisory level caring for the marketing and customer service issues.
• Establishing the call center division as the department newly opened.
•Making reports & statistics for the manager of the customer service and operations, evaluate the growth of the department and the growth of sales.

Education

Master's degree, Business Administration
  • at Arab Academy for Science and Technology
  • January 2008

Specialties & Skills

Marketing
Business Development
Training
HR Management
Customer Service
Communication Skills

Languages

English
Expert
Italian
Intermediate
Arabic
Native Speaker

Memberships

Wadi Degla Club
  • Sports and Social Activities
  • January 2005

Training and Certifications

Certificate IV in Training and Assesment (Training)
Training Institute:
Training and Development Institute of Australia
Date Attended:
October 2015
Duration:
40 hours
Commercial Training (Training)
Training Institute:
Pirelli Training Center in Milan
Date Attended:
May 2008
Duration:
36 hours
Export and Logistics Strategies (Training)
Training Institute:
RB Australia
Date Attended:
January 2014
Duration:
72 hours