Business Development Manager
Avalon Containers Pvt Ltd
Total years of experience :5 years, 10 Months
Selected Accomplishments
• Obtained new leads and business opportunities by working closely with the overseas agents.
• Developed the effective Sales Plan, Product Pricing, Marketing Strategies by analysing the market scenario, competitor prices and services
• Varied the sales pitch according to the customer and closed many business deals
• Ensured the high level customer service by communicating with vendors, shippers, customers, carrier and overseas agents throughout the shipment process
• Liaised with operations department to ensure the timely resolution for customer issues
• Created the sales and marketing material to make the sales team to be productive to close the business.
• Maximised the profits by negotiating the critical client accounts according to the company pricing guidelines
• Assimilated market information and taking part in the overall business development through weekly and monthly sales meetings.
Selected Accomplishments
• Improved the customer service by clearing the shipment than the expected time
• Handled multiple task like coordinating with Customs, Port Health, Shipping Line, Haulier and Clients for Air and Ocean shipments
• Negotiated effectively with haulier and freight forwarder to improve the margin
• Communicated with key contacts in the appropriate department to solve the issues quickly as possible
• Advised the customers on efficient method to transport intercontinental freight and the customs clearing process
• Trained the staffs to be more productive in terms of clearing the shipment on time
Selected Accomplishments
• First supervisor to achieve the health and safety to 98.5 %
• Supervised all the warehouse process and improved the accuracy of inventory
• Handled multicultural staff successfully in 15, 000 square feet store
• Improved the selling of new lines by merchandising in the right place
• Solved the deadstock issues by finding out the unit in which branch it is selling good and request them to collect and sell it in their branch
International Business Analyst & Research Managing in International Organisations International Market and Operation Product or Service Delivery International Business Strategy